As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Frances Gonzalez MULTIPLE BOOKINGSClosed Pre-purchase questions for Amelia   Updated August 8, 2019 at 4:02pm   3 Most recent comment from Frances Gonzalez:Ok. Thank you. market99india automatically current time table wp data tablesClosed Pre-purchase questions for wpDataTables   Updated August 8, 2019 at 11:24am   2 Most recent comment from Miloš Jovanović:Hi market99india.Thank you for your inquire.Sorry to disappoint you but unfortunately something like this is not possible to achieve with the plugin built in features at the moment.Best regards. Jeremy Story table not creatingClosed   wpDataTables   Updated August 8, 2019 at 10:47am   2 Most recent comment from Miloš Jovanović:HI Jeremy,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effi ... BIASOTTO Simon Downloadable content on table linesClosed Pre-purchase questions for wpDataTables   Updated August 8, 2019 at 10:36am   2 Most recent comment from Miloš Jovanović:HI Simon,Thank you for your inquire.Sorry but I did not quite understand what are you trying to achieve, can you please describe me more or send me some example/screenshot so I can give you my sugges ... Bart Anestin FinancesClosed   Amelia   Updated August 8, 2019 at 8:35am   2 Most recent comment from Miloš Jovanović:HI Bart,Thank you for your purchase.About tax:Unfortunately we don't have such option with built in features, but we have integration with WooCommerce where this is possible. You can read more h ... josecorrea29 room reservationsClosed Pre-purchase questions for Amelia   Updated August 7, 2019 at 2:08pm   7 Most recent comment from josecorrea29:I get it. Thank you Sebastian Event Notification not sending first emailClosed   Amelia   Updated August 7, 2019 at 2:07pm   24 Most recent comment from Isidora Markovic:Hi Sebastian,We check your cPanel and we find that your tariff have enabled cronjobs and also where we can set it.(attachment) But they are still not working. We try different configurations but wit ... Shane Kelly Google CalendarClosed   Amelia   Updated August 7, 2019 at 11:19am   2 Most recent comment from Miloš Jovanović:HI Shane,Thank you for your purchase.In the google calendar settings you can enter placeholder which you would like to be displayed ( attachment) You can use the placeholders from the notification ... Yannis TRIANTAPHYLIDES Need special snippet hookClosed   wpDataTables   Updated August 7, 2019 at 10:50am   2 Most recent comment from Isidora Markovic:Hi Yannis,Thank you for your purchase.I suppose that you create table from SQL query. If that is true then you can use CONCAT function in MySQL. With which you can connect those properties from tab ... Autostopowicz input placeholderClosed   wpDataTables   Updated August 7, 2019 at 10:42am   2 Most recent comment from Isidora Markovic:Hi Autostopowicz,Thank you for your purchase.That is the custom solution. You can check some workaround on this linkhttps://stackoverflow.com/questions/9707021/how-do-i-auto-hide-placeholder-text-upo ... Steve Crause Configuring AmeliaClosed   Amelia   Updated August 7, 2019 at 9:37am   2 Most recent comment from Miloš Jovanović:HI Steve,Thank you for your purchase.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... clockworkmoggy Front end form not showingClosed   Amelia   Updated August 7, 2019 at 9:24am   4 Most recent comment from Miloš Jovanović:HI clockworkmoggy,Thank you for your purchase. Glad to hear that you found an issue and sorry for not reaching you sooner. If you have any more questions feel free to open a new ticket. Best regards. Jamie Sanderson Plugin not savingClosed   Amelia   Updated August 6, 2019 at 4:14pm   3 Most recent comment from Jamie Sanderson:Hi BogdanWow, what a mission that was as i no longer had my staging site to transfer using DuplicatorI managed to use an existing backup to the be able to transfer it all again using DuplicatorAll see ... Jeremy Story custom post types and custom tablesClosed Pre-purchase questions for wpDataTables   Updated August 6, 2019 at 1:01pm   2 Most recent comment from Isidora Markovic:Hi Jeremy,Thank you for your interest in wpdatatables.WordPress and its plugins store the data in a specific MySQL database, usually referred to as “WPDB”. The structure familiar to users, is ba ... Steve McMillen Dynamically Adding content with ShortcodeClosed   Amelia   Updated December 2, 2024 at 6:44am   7 Most recent comment from Charles:Hi do send the link again. Thank you!