As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Luis Frontend ProblemClosed Pre-purchase questions for Amelia   Updated October 4, 2022 at 10:01am   20 Most recent comment from Uroš Jovanović:Hello Luis,There is a plugin called "WP Plugin Manager" that is used to disable certain plugins from specific pages. You can install it and disable the "Breeze" plugin from the page where the form d ... Christine PaymentsClosed Pre-purchase questions for Amelia   Updated September 12, 2022 at 8:36am   2 Most recent comment from Marko Davidović:Hello Christine, Thank you for your interest in our product.Unfortunately, currently, this feature is not built-in in Amelia. We have integration with several payment systems such as: PayPal, Mollie, ... Michael Pignataro Having issues do a custom dev solutionClosed Pre-purchase questions for Amelia   Updated September 12, 2022 at 7:44am   5 Most recent comment from Marko Davidović:Hello Michael,You're welcome. We are here to help as best we can. If you have any further questions please do not hesitate to ask. We wish you all the best. Adam Jankowski Remove the number of places on the eventsClosed Pre-purchase questions for Amelia   Updated September 9, 2022 at 1:52pm   2 Most recent comment from Uroš Jovanović:Hello Adam,Thank you for reaching out to us.You can do that on the Amelia/Customize page.Please let me know if that worked for you.Looking forward to your reply. Arnaud Chenudet SMS costClosed Pre-purchase questions for Amelia   Updated September 8, 2022 at 1:31pm   4 Most recent comment from Uroš Jovanović:Hello Arnaud,Glad to be able to assist you.Please let us know if you have any other questions. Hanna Amelia SubscriptionsClosed Pre-purchase questions for Amelia   Updated September 7, 2022 at 6:25pm   2 Most recent comment from Stanislav Snagovskiy:Hello Hanna,  Thank you for reaching out to us.The price that you would pay for the upgrade would be a pro-rated charge, meaning you won't be paying for the price difference between licenses, si ... Caroline Poynton Free version stopped working on websiteClosed Pre-purchase questions for Amelia   Updated September 7, 2022 at 1:36pm   8 Most recent comment from Marko Davidović:Hello Caroline, You are not using the Lite version, you have the full version. You are using a very old version that cannot work properly because it is outdated. You have version 2.9.1 we now have ver ... Daniel McNamara Linking services with WooCommerce products, recurring payments, removing time slots and removing use of 'employees'Closed Pre-purchase questions for Amelia   Updated September 7, 2022 at 9:58am   2 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and f ... RAJ BALAN can I use this pluginClosed Pre-purchase questions for Amelia   Updated September 6, 2022 at 10:54am   2 Most recent comment from Marko Davidović:Hello Raj, I'm afraid that we didn't quite get what the issue is exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to your reply. Nahuel Wont let me buyClosed Pre-purchase questions for Amelia   Updated September 6, 2022 at 10:25am   2 Most recent comment from Marko Davidović:Hello Nahue,We've had no other reports that the payments are disabled on our website. From the error, it seems as your bank may be blocking the transactions seeing them as fraudulent charges. Can ... Developer Regarding Payment optionsClosed Pre-purchase questions for Amelia   Updated September 6, 2022 at 8:38am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.We do not have an installment option as such, but we have what you are looking for. You can set that the customer pays only the deposit online and yo ... Adam Table FunctionalityClosed Pre-purchase questions for Amelia   Updated September 6, 2022 at 7:15am   6 Most recent comment from Marko Davidović:Hello Adam, You are most welcome, and we are glad that we were able to help you. If you have any further questions please do not hesitate to ask. We wish you all the best. Claire Recurring bookingsClosed Pre-purchase questions for Amelia   Updated September 6, 2022 at 6:25am   2 Most recent comment from Marko Davidović:Hello Claire, Thank you for your interest in our product.When you have a recurring appointment, you can choose whether it will be repeated weekly, daily or monthly.If you have any further questions pl ... Changbeom Im Multiple appointment and moreClosed Pre-purchase questions for Amelia   Updated September 5, 2022 at 9:40am   4 Most recent comment from Marko Davidović:Hello Changbeom,If there is no available time slot, they will not be able to book the 5th time. The only other way is for them to call you to book for them as an admin, but in that case, they will hav ... Daniel Mercado Additional charge for services at homeClosed Pre-purchase questions for Amelia   Updated September 2, 2022 at 5:02pm   2 Most recent comment from Stanislav Snagovskiy:Hello Daniel, Thank you for reaching out to us.>The client picks a date and adds an address for the instructor to go. We need to add the distance, so we can charge like gas money if the place is too f ...