As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 1:03pm   2 Most recent comment from [deleted]:Hi Melvin,Thank you for your inquiry.Unfortunately, these two things are not possible with our plugin at the moment. You can set only one currency for all services, and there is no option to add 1000 ... Robert Hammar WoocommerceClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 11:54am   4 Most recent comment from [deleted]:Hi Robert,We have tried this with WooCommerce products and it is working, just at the moment total price doesn't show the appointment price with products (it shows just the product price). We will fi ... Marijn PaymentClosed Pre-purchase questions for Amelia   Updated February 20, 2019 at 10:01am   2 Most recent comment from [deleted]:Hi Marijn,Thank you for your interest in our plugin.Currently, we support PayPal, Stripe and On-site payment types but we also have the integration with WooCommerce, that supports various types of pay ... Kent Customer bookingClosed Pre-purchase questions for Amelia   Updated February 19, 2019 at 4:33pm   4 Most recent comment from [deleted]:Hi Kent,If you assign everything to one company (one employee in our plugin) it will not be possible to have multiple appointments at the same time because plugin will look at your schedule and once t ... Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:43pm   2 Most recent comment from [deleted]:Hi Melvin,There is an issue on our demo site, we will fix this as soon as possible.Thank you once again for reporting this. Best regards. Melvin Brea Amelia's demoClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:42pm   2 Most recent comment from [deleted]:Hi Melvin,It seems like there is an issue on our demo. Thank you for reporting this. In our actual plugin this is working since we just updated the plugin with a new version and we tested this. We wi ... Melvin Brea EmproyeeClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:14pm   2 Most recent comment from [deleted]:Hi Melvin,Thank you for your interest in our plugin.If you have just one employee than this selection from the front-end booking form will be hidden. You just need to create this employee and connect ... rolyat100 Amelia: Multi-Time SlotsClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:11pm   2 Most recent comment from [deleted]:Hi rolyat100,Unfortunately, selecting of multiple time-slots in one booking is not possible at the moment. However, we have this feature on our features list here so it would be great if you could vot ... Pascal CALEBOUT woocommerceClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 4:00pm   2 Most recent comment from [deleted]:Hi Pascal Calebout,Thank you for your interest in our plugin.Amelia plugin is a stand alone tool if you need one of three payment methods which we currently have (PayPal, Stripe or On-site). If you ne ... Melvin Brea SMS in VenezuelaClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 3:55pm   2 Most recent comment from [deleted]:Hi Melvin, Thank you for your interest in our plugin. Yes, it is available, please see in the attachment about the pricing.  Our integration with WooCommerce works in that way that when a customer ch ... Carmen Customizing the formClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 3:44pm   2 Most recent comment from [deleted]:Hi Carmen,Thank you for your interest in our plugin.1. We have Spanish translation. Approximately 95% of the plugin is translated but if you find some missing strings you can always translate it using ... Luis Miguel Rosero access for employees.Closed Pre-purchase questions for Amelia   Updated February 18, 2019 at 1:42pm   2 Most recent comment from [deleted]:Hi Luis Miguel Rosero,Thank you for your interest in our plugin.If I understand you right we have exactly the same option like you need. You can add to each your employee Amelia Employee user role, on ... Jeff Altman Integration with Outlook calendarClosed Pre-purchase questions for Amelia   Updated February 18, 2019 at 9:36am   2 Most recent comment from [deleted]:Hi Jeff,Thank you for your interest in our plugin.Unfortunately at the moment we don't have the integration with Outlook calendar, just with Google Calendar. Customer can add their appointments in the ... Enrique Automated email reporting?Closed Pre-purchase questions for Amelia   Updated February 18, 2019 at 9:31am   4 Most recent comment from [deleted]:Hi Enrique,Unfortunately we don't have this option at the moment. It would be great if you could suggest it on our feature list here.At the moment, it is possible to add to each of your employees Amel ... Kenny Clarify a featureClosed Pre-purchase questions for Amelia   Updated February 14, 2019 at 4:44pm   2 Most recent comment from [deleted]:Hi Kenny,Thank you for your interest in our plugin.You've probably tried to book the appointment that is a group one and have maximum capacity larger than 1. Our plugin is currently working like that, ...