As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

caio ReembolsoClosed Pre-purchase questions for Amelia   Updated September 24, 2020 at 1:04pm   2 Most recent comment from Miloš Jovanović:HI caio,Sorry to hear that you do not want to use our plugin after the purchase. In order to request a refund, you need to login to http://store.tms-plugins.com/ with the credentials you received i ... ScaleSolid LicenseClosed Pre-purchase questions for Amelia   Updated September 24, 2020 at 9:58am   2 Most recent comment from [deleted]:Hi ScaleSolid,Thank you for your interest in our plugin.Our Basic license is only for using on one domain (and multiple subdomains of the same domain), Pro license is for using on three different doma ... chin hung lu About Event Permission Limit SettingClosed Pre-purchase questions for Amelia   Updated September 23, 2020 at 3:24pm   3 Most recent comment from chin hung lu:你好 1.可以增加員工數量新員工只能正常顯示自己的活動2.老員工的所有活動其他員工也看到了 https://i-goout.com/wp-login.php?loggedout=true&wp_lang=zh_TW 用戶：tri ... Becky Authorized NetClosed Pre-purchase questions for Amelia   Updated September 23, 2020 at 9:51am   2 Most recent comment from [deleted]:Hi Becky,Thanks for your interest.I am sorry but I am not familiar with authorized.net. If your Website is WordPress, you should be able to use Amelia.  Mike Huffman No DownloadClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 8:01pm   6 Most recent comment from Mike Huffman:Thanks. Apparently I'm an idiot.  Nir Question about google calendarClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 2:57pm   2 Most recent comment from [deleted]:Hi Nir,Thanks so much for your interest in Amelia. With Google Synchronisation, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia w ... Scot Birchfield user loginClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 2:49pm   2 Most recent comment from [deleted]:Hi Scot Birchfield,Thank you for contacting us.You are totally right, we have this on our documentation page but it is not clear and visible enough for our users and we will add it very soon. Until th ... Vikki Gladney Creating Bookable ClassesClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 2:18pm   2 Most recent comment from [deleted]:Hi Vikki Gladney,Thank you for your interest in our plugin.Unfortunately we don't have this option at the moment but packages are one of our top priorities for the next updates so if you are inte ... Luca Google Calendar/Meet integrationClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 1:45pm   4 Most recent comment from [deleted]:Hi Luca,I am glad to hear that. If you have any question or you need help with setting up the plugin please do not hesitate to contact our support in Amelia section of this support platform since you ... Bruce Multi Currency SupportClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 9:16am   6 Most recent comment from [deleted]:Hi Marcus,Thank you for your inquiry. I have forwarded this to our development team and we will see if we can plan this feature for one of the next updates.Have a nice day. Michael Currencies for paymentsClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 9:15am   6 Most recent comment from [deleted]:Hi Marcus,Thank you for your inquiry, I will forward it to our development team.Best regards. James CurrencyClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 9:12am   2 Most recent comment from [deleted]:Hi James,Thank you for your interest in our plugin.Unfortunately something like this isn't possible at the moment. In our plugin you can only set one currency in which the payment will be done. W ... Tomasz Mycielski Different price for same service depending on employee who performs itClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 3:47pm   2 Most recent comment from [deleted]:Hi Tomasz,Thanks for your interest.Yes, you can set price for each employee individually, so the price of the service will change based on which employee is selected.  Pol Macanraoi Space at end of email addressClosed Pre-purchase questions for Amelia   Updated September 22, 2020 at 9:03am   7 Most recent comment from [deleted]:Hi Pol,We've just tested the latest Lite version using predictive email addresses with a couple of phones, and the saved email addresses don't contain spaces. The tests have been conducted w ... Ryan North Lite vs. BasicClosed Pre-purchase questions for Amelia   Updated September 21, 2020 at 3:24pm   3 Most recent comment from Ryan North:Thank you Nevena. That is very helpful.