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Public Tickets

Rohan Customer WP UserClosed Pre-purchase questions for Amelia   Updated December 24, 2020 at 4:03pm   8 Most recent comment from [deleted]:Hi Karen,I will save your info and contact you once we implement these features.The demo refreshes each 15th minute of the hour, so you have 1 hour before it refreshes again (3:15pm, 4:15pm etc.).Than ... Jorge functionalityClosed Pre-purchase questions for Amelia   Updated December 24, 2020 at 3:45pm   2 Most recent comment from Miloš Jovanović:HI Jorge,Thank you for your inquire.1.For this case you can use Extras, so in that case when they choose extra the time will be added to the duration of the main service.2You can use CSS in this case, ... Kyle Ledermann users, zoom, woocomerceClosed Pre-purchase questions for Amelia   Updated December 24, 2020 at 12:15pm   4 Most recent comment from Miloš Jovanović:HI Kyle,If you have product in woo, and you want to sell it while the booking is made, then you can use our integration.So connect the service with the product and then while customers booking the ap ... Mohamed Rashad Services Pre made packagesClosed Pre-purchase questions for Amelia   Updated December 24, 2020 at 9:50am   2 Most recent comment from Miloš Jovanović:Hi Mohamed,Thank you for your inquire.At the moment we do not have this option in the plugin, but the good news are that the packages are coming in the next update.They are planned to be released a m ... Matias DemosClosed Pre-purchase questions for Amelia   Updated December 23, 2020 at 8:53am   2 Most recent comment from Miloš Jovanović:Hi Matias,Thank you for your inquire.Sorry to disappoint you but unfortunately there is no option to import the demos at the moment. Rohan ConfigurationsClosed Pre-purchase questions for Amelia   Updated December 22, 2020 at 4:25pm   6 Most recent comment from [deleted]:Hi Karen,I am not familiar with CSS code, but the technical support that provides support for Amelia premium users told me that code should work even if you use Elementor page builder. As for the tim ... Rohan Services in Employee PanelClosed Pre-purchase questions for Amelia   Updated December 22, 2020 at 9:29am   2 Most recent comment from Miloš Jovanović:Hi Karen,Thank you for your inquire.This is displaying if you enabled for employee to assign the services by himself in the Employee panel, so if you enable this option in the Amelia Settings-> Roles ... Rita To change Brand Amelia DashboardClosed Pre-purchase questions for Amelia   Updated December 22, 2020 at 9:23am   4 Most recent comment from Miloš Jovanović:Hi Jeff, I can not guarantee that it will work with the child theme since the files that needs to be changed are in our plugin directly. Caryn Martinez Feature questionClosed Pre-purchase questions for Amelia   Updated December 21, 2020 at 11:15am   2 Most recent comment from Miloš Jovanović:Hi Caryn,Thank you for your inquire.They can add to their calendar in the last step of the booking process.Once they book an appointment there is option Add to calendar for customers, and there they w ... Laurence Calendar view shows ALL hours, not the set work hoursClosed Pre-purchase questions for Amelia   Updated December 21, 2020 at 11:14am   4 Most recent comment from Miloš Jovanović:HI Laurence,Thank you for your inquire.Can you please open ticket in Amelia category and our agents will help you out, probably some settings are not configured correctly.Our plugin is using WordPres ... Ricardo PaymentsClosed Pre-purchase questions for Amelia   Updated December 21, 2020 at 8:52am   2 Most recent comment from [deleted]:Hi Ricardo,Thank you for your interest in our plugin.Once you activate WooCommerce as a payment method in our plugin other payments become disabled because those payments are all supported through Woo ... Leah Murray Wrong email address receiving notificationsClosed Pre-purchase questions for Amelia   Updated December 18, 2020 at 2:01pm   4 Most recent comment from Aleksandar Vuković:We do not provide live support, Leah, so no one will be calling you in regard to this.Please explain in a bit more detail what your exact problem is (add some screenshots, please) and provide me a t ... TDTrees Why is there an extra cost of £179.. added on after the initial paymentClosed Pre-purchase questions for Amelia   Updated December 18, 2020 at 12:58pm   3 Most recent comment from TDTrees:Ok, thank you Benjamin Mueller EventsClosed Pre-purchase questions for Amelia   Updated December 18, 2020 at 12:00pm   4 Most recent comment from Miloš Jovanović:HI Benjamin,Is the events longer than 1 day something you consider in the future?We are definitely considering this, but I can not tell precisely when this will be available.Can you choose half days ... Giulio Upgrade planClosed Pre-purchase questions for Amelia   Updated December 18, 2020 at 10:49am   4 Most recent comment from Miloš Jovanović:HI Giulio,There's no way of directly upgrading the license. Subscription based licenses can't be upgraded to Lifetime licenses. However, we can reduce the price for the Lifetime license by d ...