Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

Okay

Public Tickets

Linda need to know if this can do multiple times on one dayClosed Pre-purchase questions for Amelia   Updated October 4, 2020 at 10:24pm   6 Most recent comment from [deleted]:Hi Linda,I can see those questions, so will close off this request and will reply in another one. Aman time slotsClosed Pre-purchase questions for Amelia   Updated October 4, 2020 at 9:26pm   2 Most recent comment from [deleted]:Hello Aman,Thanks for getting in touch.Please see my responses below:1. Unfortunately, at the moment we don't have a bulk purchase option. We're looking into adding that as a feature, but u ... Sasha Sms pricingClosed Pre-purchase questions for Amelia   Updated October 2, 2020 at 9:56pm   2 Most recent comment from [deleted]:Hello,Thank you for getting in touch.There will be charge applied to your Amelia account depending on the country.You can find more details on the following page:https://wpamelia.com/sms-notifications ... Giovanny FunctionabilityClosed Pre-purchase questions for Amelia   Updated October 2, 2020 at 1:56pm   4 Most recent comment from [deleted]:Hi Giovanny,If you create a shortcode with preselected service then the service dropdown will not be shown, just the employee and location dropdowns if you have multiple of them. We don't have th ... Susanne SMS NotificationsClosed Pre-purchase questions for Amelia   Updated October 2, 2020 at 10:21am   2 Most recent comment from Miloš Jovanović:HI Susanne,Thank you for your inquire.Like I mentioned on the other ticket, the data is not shared anywhere else except in our plugin.As for the SMS provider we are using Twilio and you can check th ... Ladislav Szolik Can customer enter location based on geoloaction?Closed Pre-purchase questions for Amelia   Updated October 1, 2020 at 11:08pm   2 Most recent comment from [deleted]:Hi Ladislav,Thank you for getting in touch.You can set this up,yes.Please, can you review our documentation in this regard:https://wpamelia.com/locations/ Markus81 appointment times not shown if month in calendar view is not activeClosed Pre-purchase questions for Amelia   Updated October 1, 2020 at 3:35pm   2 Most recent comment from Miloš Jovanović:HI Markus81,Thank you for your inquire and feedback. At the moment that is how the plugin is working, we are aware of this and we will look for the solution in the future, but for now you need to cli ... Hassan Hide services for different user rolesClosed Pre-purchase questions for Amelia   Updated October 1, 2020 at 11:51am   2 Most recent comment from Miloš Jovanović:HI Hassan,Thank you for your inquire.Sorry to disappoint you but at the moment we do not have packages as a built-in features in the plugin.This is however planned to be added soon for the next updat ... Zack Cain Features InquiryClosed Pre-purchase questions for Amelia   Updated October 1, 2020 at 11:02am   2 Most recent comment from [deleted]:Hi Zack,Thanks so much for your interest in Amelia. This is possible to do.You need to make two services, one of four hours and one for the whole day, one you should assign to the one employee (in ... Jeffrey Kimel trialClosed Pre-purchase questions for Amelia   Updated October 1, 2020 at 10:27am   2 Most recent comment from Miloš Jovanović:HI Jeffrey,Thank you for your inquire.Unfortunately we do not have trial version, but we do have 15 days money-back guarantee so you can use that period to test the plugin. Ariel reservationClosed Pre-purchase questions for Amelia   Updated September 30, 2020 at 5:59pm   4 Most recent comment from [deleted]:Hi Ariel,That's correct.When you go to the Employee -> Work Hours, you can choose the time slots / separate work hours / and assign the service for each time slot separately and a location for t ... Albert Ariza Sell 10 classes that have to be booked together.Closed Pre-purchase questions for Amelia   Updated September 29, 2020 at 6:46pm   2 Most recent comment from [deleted]:Hi Albert,Thank you for reaching us out.Unfortunately we do not have packages as a built-in feature at the moment, but the good news are that they are planned for the future update. Grape Creative Pre sale questionClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 3:33pm   4 Most recent comment from [deleted]:Hi Grape Creative,You are welcome.Our payment step goes after the user enters his personal information. So user selects service, date and time and enter personal info and then proceeds to the payment, ... Raj functionalityClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 10:31am   2 Most recent comment from Miloš Jovanović:HI Raj,Thank you for your inquire.Looking at your use case below unfortunately our plugin can not do the required functionalities that you written.We do not have these options in the plugin built-in f ... Audrey Amelia eventClosed Pre-purchase questions for Amelia   Updated September 29, 2020 at 7:52am   4 Most recent comment from [deleted]:Hi Audrey,That means that the appointment is recurring. We release recurring appointments in version 2.7.. When you are making new service you can chose if the appointment is recurring. Like here:  ...