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Public Tickets

Dave Coleman SMS IntegrationClosed   Amelia   Updated March 1, 2024 at 12:13pm   2 Most recent comment from Stefan Petrov:Hello Dave,Thanks for reaching out to us.Amelia uses SMS provider services that is US based, but for each country, according to the carriers, different prices are offered.Here is the full list for Aus ... Sam NotificationsClosed   Amelia   Updated March 1, 2024 at 11:04am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.No, they can not choose they will receive all of them if you enable mail and SMS for example.In light of this, we encourage you to kindly consider submitt ... Minh-Thu Lam Notifications for PackagesClosed   Amelia   Updated March 1, 2024 at 10:43am   2 Most recent comment from Stefan Petrov:Hello Minh-Thu,Thanks for reaching out to usUnfortunatelly, only the "package purchased" notification will be sent, once the customer books a package. The "appointment approved" or "appointment pendi ... Luca Turrin Service available fromClosed   Amelia   Updated March 1, 2024 at 10:14am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Specific date for specific service can only be set via special days. You can read more about this option on this link https://wpamelia.com/configuring-sc ... Marius Notifications by e-mailClosed   Amelia   Updated March 1, 2024 at 9:42am   2 Most recent comment from Stefan Petrov:Hello Marius,Let's continue the troubleshooting on this ticket - https://tmsplugins.ticksy.com/ticket/3568390/We will do our best to be as fast as possible. Will provide an update on that ticket ... Panka Velicsek Amelia services and coupons bugClosed   Amelia   Updated March 1, 2024 at 9:37am   5 Most recent comment from Stefan Petrov:Hello Panka,You are welcome! Thanks for letting us know.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! Samir double bookingClosed   Amelia   Updated March 1, 2024 at 9:36am   2 Most recent comment from Stefan Petrov:Hello Samir,Thanks for reaching out to us.The booking of the same timeslot (double booking) is possible if you have a maximum capacity of service set to 2 or above and the option "Allow booking below ... Hassan Tech I am testing payment method through stripe with using testing keys and its gives errorClosed   Amelia   Updated March 1, 2024 at 8:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please go through these steps in this Video we made for using Stripe? We explained what you can do in order to test if your Stripe functionality ... giorgia filtersClosed   Amelia   Updated March 1, 2024 at 8:26am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We had a bug but our developers are created a fix and you can download it from this link https://we.tl/t-96GjGjEsNMWe are sending you a short instruction ... William Coeur Add new reservation possibilityClosed   Amelia   Updated March 1, 2024 at 2:17pm   6 Most recent comment from Marko Davidović:Hello there William,We received feedback from our management and developers and unfortunately, we cannot accept your project for now. We plan to implement it in the future, but for now we don't h ... Lespinat Issue with synchronisation of Google CalendarClosed   Amelia   Updated March 1, 2024 at 7:53am   3 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, this is most likely the solution you need to set it to 2500 just in case we will mention 2 more things 1. You have option Remove Google Calendar B ... Vivian Rohmes Google Meet link placeholder displayClosed   Amelia   Updated March 1, 2024 at 6:18am   3 Most recent comment from Marko Davidović:Hello again,We can not replicate this issue on our end in any environment. You can see in the screenshots that everything is looking good on our endBoth for employees and for customers we get the link ... Chris How can I display free contingent or already occupied capacity?Closed   Amelia   Updated February 29, 2024 at 11:11am   4 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad if we were able to help you. We will close this ticket but should you have any further inquiries, we kindly request that you open separate tickets for ... Victor Faury Issue with HTML in Notifications and Ability to Integrate Messages into TemplatesClosed   Amelia   Updated February 29, 2024 at 11:05am   6 Most recent comment from Aleksandar Vuković:You as well, Victor! Thank you!Let me know if there's anything else I can do to help. Sheryl Johnson Email already exists with different nameClosed   Amelia   Updated February 29, 2024 at 10:44am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.When Amelia shows this then this user exist somewhere. If you can not find this user on your site then you need to find it in your database please try th ...