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Public Tickets

Erich appointments only 24 hours after nowClosed   Amelia   Updated March 4, 2024 at 6:37am   6 Most recent comment from Marko Davidović:Hello again Erich, You are most welcome, and we are glad that we were able to help you. Yes, it is best to open a separate ticket for each question or issue and we will gladly help you there. We wish ... Angélique Nunes Paiment not possibleClosed   Amelia   Updated March 4, 2024 at 6:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. In 99% of cases this is the issue with either incorrect credentials or with wrongly copied credentials for example with space " " before or after. Please ... Anne Wang The Chinese translation sucks in version 7.4.1Closed   Amelia   Updated March 4, 2024 at 6:35am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Please note that we do not have translators in our company, so all translated languages Amelia has have been translated by our customers. If you find any ... Rodrigo Filtering in v 7.4.1Closed   Amelia   Updated March 4, 2024 at 6:31am   8 Most recent comment from Marko Davidović:Hello Rodrigo, We are sending you fix for this vug our developers resolved it. You can download Amelia from this link https://we.tl/t-c0Gm95S39G We are sending you a short instruction on how to upda ... Vincent Lacante Installation issueClosed   Amelia   Updated March 4, 2024 at 6:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. I have never seen this error before to be honest so not sure how it looks. Let us try this. You can download Amelia from this link https://we.tl/t-t2Oua ... César Yucra Filters by employees do not workClosed   Amelia   Updated March 4, 2024 at 6:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. We had a bug but our developers created a fic for this. You can download Amelia from this link https://we.tl/t-jHtopSOECx We are sending you a short ins ... Vincent Display booking deadlineClosed   Amelia   Updated March 4, 2024 at 4:54am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. We do not have option to mention that there is a deadline for booking. The best option ... Katja Pereira some things won't work anymoreClosed   Amelia   Updated March 1, 2024 at 3:19pm   2 Most recent comment from Stefan Petrov:Hello Katja,Thanks for reaching out to us.Unfortunatelly, there is an issue with the employee filter with the latest version of Amelia 7.4.1. We have a fix for that, so i will send it via WeTransfer. ... Lawrence Robinson Events in AmeliaClosed   Amelia   Updated March 1, 2024 at 2:59pm   6 Most recent comment from Stefan Petrov:Thanks,You are welcome.If you have any other questions, please feel free to open a new ticket and we will gladly help you there.Have a nice day! ronnie adams intermittent time zone placeholder - not always displayingClosed   Amelia   Updated March 1, 2024 at 2:45pm   4 Most recent comment from Stefan Petrov:Hello ronnie,If i understand right, the %time_zone% placeholder is not displaying the time correctly in notifications or sometimes it doesn't work at all? Guillaume Lahaye Bug on Catalog Booking v2 confClosed   Amelia   Updated March 1, 2024 at 2:10pm   18 Most recent comment from Aleksandar Vuković:It's already on our developers' "To-Do" list, so I hope the improvement will be implemented in the near future.Please feel free to reach out to us if you have any further questions or concer ... Wake Miami Logic option for additional serviceClosed   Amelia   Updated March 1, 2024 at 1:23pm   4 Most recent comment from Stefan Petrov:Hello Wake Miami,I see now, this is related to "conditional" formatting. Unfortunatelly, currently, this is not available within Amelia options, but feel free to suggest it on our feature suggestion ... Margarita Change customer name doesn't workClosed   Amelia   Updated March 1, 2024 at 1:19pm   3 Most recent comment from Margarita:Hi Stefan,thanks for checking and adding it to your list of fixes.I'm looking forward to that fix and update.Kind RegardsCorinna Henry Service availability not tied to employeeClosed   Amelia   Updated March 1, 2024 at 12:57pm   4 Most recent comment from Stefan Petrov:Hello Henry,Thanks for the additional information.Let say that we look at the "venue" as "service". This service can't be configured to be booked at certain times without the employee working hou ... Daisuke Kikuta Some reservations are not reflected in Google CalendarClosed   Amelia   Updated March 1, 2024 at 12:33pm   2 Most recent comment from Stefan Petrov:Hello Daisuke,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3595709/ For future reference, please don't ope ...