As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

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Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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Public Tickets

Mathieu Galfré diferents pricing dor services !!! when ??? !!!Closed   Amelia   Updated June 18, 2024 at 6:37am   13 Most recent comment from Aleksandar Vuković:Thank you for your input, Happy. You're correct—when extras are added to services, there's currently no control over the combined capacity, which can lead to overbooking. As previously men ... Santiago Celorio Galan Problems with displayed times for apporintmentsClosed   Amelia   Updated June 18, 2024 at 6:29am   4 Most recent comment from Aleksandar Vuković:Hi again Santiago.I'm glad to hear you were able to work around this, but the time zone of WordPress is what's dictating the time zone of Amelia - there are no settings for the time zone in ... Mike Adray Connecting googe and outlook calendarsClosed   Amelia   Updated June 18, 2024 at 5:49am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Yes, once you complete the Google and Outlook integration you can connect each employee to one Google and one Outlook calendar at the same time.Should you ... Ricardo problems with cancel linkClosed   Amelia   Updated June 18, 2024 at 5:46am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Something is not set properly on your end Please take a look at out documentation https://wpamelia.com/notifications-placeholders/andhttps://wpamelia.com ... Claire Bug sur la fonction calendrier event sur DIVIClosed   Amelia   Updated June 18, 2024 at 4:53am   11 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Sei Mou Services Availability on CalendarClosed   Amelia   Updated June 17, 2024 at 11:17am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is done automatically when there is an increase in booking these time slots will be filled in. But this also depends on capacity. So if the capacity ... Luis Manuel Montoro Marchal show all my employess publicClosed   Amelia   Updated June 17, 2024 at 11:12am   2 Most recent comment from Stefan Petrov:Hello Luis,Thanks for reaching out to us. Unfortunatelly, currently, this is not possible to configure, but you can use the other booking forms. Please, find the full list of shortcodes on this link. ... Floortje bookingformClosed   Amelia   Updated June 17, 2024 at 11:06am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have such option for customization yet Im afraid.In light of this, we encourag ... tom needham returning customer loginClosed   Amelia   Updated June 17, 2024 at 10:54am   4 Most recent comment from Marko Davidović:Hello again,This is not up to us this is up to WordPress most likely. We do not have such an option in Amelia so we can not affect this all we can say is that as long as they are logged in their data ... Iben Kastbjerg Wordpress installationClosed   Amelia   Updated June 17, 2024 at 10:51am   2 Most recent comment from Stefan Petrov:Hello Iben,Thanks for reaching out to us.If your Activation Tab in the main plugin settings looks like this, it means that you have the Lite ( free) Plugin version installed. Please follow the steps ... Sebastian Front PanelClosed   Amelia   Updated June 17, 2024 at 10:40am   2 Most recent comment from Stefan Petrov:Hello Sebastian,Yes, we are already working on it. We plan to make a v2 of each booking form since they are going to be updated with new features and options. We don't have ETA at this moment, b ... hamid aksouda refundClosed   Amelia   Updated June 17, 2024 at 10:39am   3 Most recent comment from Stefan Petrov:Hello hamid,Thanks for reaching out to us. First of all, our apologies for the trouble caused. I've just checked your previous tickets and found out that the issue is related to the custom durati ... Matthew Brandow Google calendarClosed   Amelia   Updated June 17, 2024 at 10:31am   30 Most recent comment from Stefan Petrov:Hello Matthew,These are two different employees and their work hours are not related to each other, just like the other settings. Even though they can be assigned to the same service, their work hours ... Gerald Employees & Admin make changesClosed   Amelia   Updated June 17, 2024 at 9:29am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Employees can see and manage appointment from a employee panel you can read more about it on this link https://wpamelia.com/front-end-employee-panel/ bu ... Sean Callanan Admin NotificationsClosed   Amelia   Updated June 17, 2024 at 9:04am   2 Most recent comment from Stefan Petrov:Hello Sean,I hope you are doing great. You want to avoid any conflicts with the user roles, so you want to keep them separated. You can add any emails (administrator) in the Notifications settings, th ...