As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Sven Lachmund Update Plugin WordpressClosed   Amelia   Updated June 27, 2024 at 8:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.If the automatic update is not available then this can be due to WP settings some security plugin or issue with some permissions with your hosting provide ... Bianca Johnson WooCommerce payment and redirection on successful paymentClosed   Amelia   Updated June 27, 2024 at 7:53am   2 Most recent comment from Stefan Petrov:Hi Bianca,Thanks for reaching out to us. The customers will be redirected to the "WooCoomerce Thank you page" or "Amelia add to calendar" pageIt would look like this This is because the order is take ... praveen facing an error for loading of shortcodeClosed   Amelia   Updated June 27, 2024 at 6:15am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Not sure what the issue is but Amelia is designed to work only in a WordPress environment you can not use it outside WordPress. We wish you all the best ... Markus Becker EmailversandClosed   Amelia   Updated June 27, 2024 at 6:07am   11 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. Should you have any further inquiries, we kindly request that you open separate tickets for each question and we will ... Lydia Noller Different booking slot availability per menuClosed   Amelia   Updated June 26, 2024 at 11:01pm   5 Most recent comment from jelle:hi milos,thats now the problem. the way you did it is the same way my current reservation platform works.i want that the adults can start every 30 minutes now day can start at adults 9 / 11/ 13 /13u3 ... samir Problème de plage horaires dans le calendrierClosed   Amelia   Updated June 26, 2024 at 2:22pm   6 Most recent comment from Stefan Petrov:Hello Samir,Please allow me to explain a bit more. I'm not sure what you want to achieve, but here is the explanation regarding both use cases. If you want to hide the end timeslot, to appear lik ... Elllie Plugin not loading on both front and back endClosed   Amelia   Updated June 26, 2024 at 12:53pm   13 Most recent comment from Stefan Petrov:You are welcome, Ellie.I'm glad that I can help.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Simon Ferrara When clicking on the service from a mobile the page that opens up is always showing the bottom not the top partClosed   Amelia   Updated June 26, 2024 at 12:39pm   12 Most recent comment from Uroš Jovanović:Hello Simon,We are glad to be able to assist you. CAROLINA QUINTANA no puedo sincronizar mi google calendario con la agenda de ameliaClosed   Amelia   Updated June 26, 2024 at 12:38pm   4 Most recent comment from Uroš Jovanović:Hello Miquel,Glad to hear that the issue has been resolved.We will have this ticket closed now. Andrea Reservation of activities on time out of timeClosed   Amelia   Updated June 26, 2024 at 12:27pm   6 Most recent comment from Stefan Petrov:You are welcome, Andrea.Looking forward to hearing from you regarding other questions or issues.Have a nice day! Siard Aal Notification settings to customer not correctClosed   Amelia   Updated June 26, 2024 at 12:04pm   16 Most recent comment from Siard Aal:Thank you Stefan! And yeah, everything is working properly now,Kind regards,Siard Aal Stephen Clark Round RobinClosed   Amelia   Updated June 26, 2024 at 11:57am   2 Most recent comment from Uroš Jovanović:Hello Stephen,Thank you for reaching out to us.Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https://feat ... ajay customer page loginClosed   Amelia   Updated June 26, 2024 at 11:40am   2 Most recent comment from Uroš Jovanović:Hello Ajay,Thank you for reaching out to us.In order to allow existing WordPress users to log both into WordPress (or WooCommerce, or some membership plugin) and Amelia using the same credentials, cu ... Malcolm Maxwell ActivationClosed   Amelia   Updated June 26, 2024 at 11:26am   3 Most recent comment from Stefan Petrov:Hello Malcolm,Thanks for the feedback. Great to see that you were able to fix the issue.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! [email protected] Calendar settingsClosed   Amelia   Updated June 26, 2024 at 11:19am   2 Most recent comment from Uroš Jovanović:Hello Kathryn,Thank you for reaching out to us.Can you please clear the cache and let me know if that works for you or not?Looking forward to your reply.