Okay

Public Tickets

Mario Rauch Limit appointments per customer not shown in role settingsClosed   Amelia   Updated March 20, 2024 at 11:24am   13 Most recent comment from Uroš Jovanović:Hello Mario,Thank you for the update on this and for your patience.At the moment, there is no option for one employee to be assigned to multiple employees at the same time.If you want, I can refund y ... Océane Jaeck Multiple paymentClosed   Amelia   Updated March 20, 2024 at 11:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have the option to accept payment in installments. In light of this, we encour ... Renato service shared by two employeesClosed   Amelia   Updated March 20, 2024 at 10:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At the moment, there is no built-in feature in Amelia that would allow assigning two Emp ... Michael Kramer Catalog Booking - Can't scroll when selecting date/timesClosed   Amelia   Updated March 20, 2024 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Daniel Tyllack Time zone confusion in notificationsClosed   Amelia   Updated March 20, 2024 at 10:24am   2 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us.Unfortunately, we've had an issue with the placeholder time_zone sending the time in the UTC timezone instead of the WP timezone. This has been fixed wi ... Heiko FunctionClosed   Amelia   Updated March 20, 2024 at 10:10am   2 Most recent comment from Uroš Jovanović:Hello Heiko,Thank you for reaching out to us.It will not be removed from a plugin, but new features will not be added to that form.Please let me know if you have any other questions. Nicholas Working HoursClosed   Amelia   Updated March 20, 2024 at 10:08am   2 Most recent comment from Stefan Petrov:Hello Nicholas,Thanks for reaching out to us.By default, the employee work hours are repeated weekly (each week will be the same), but you can use the "special days" option to configure the timeslots ... Sonia Rivas services/ events questionsClosed   Amelia   Updated March 20, 2024 at 9:46am   2 Most recent comment from Stefan Petrov:Hello Sonia,Thanks for reaching out to us.I guess this is up to your personal choice, but i can give you a basic overview of the differences between services and events. For example, you can display d ... Shauna Foley Customer iconsClosed   Amelia   Updated March 20, 2024 at 9:38am   2 Most recent comment from Stefan Petrov:Hello Shauna,Thanks for reaching out to us.This icon represents "no show tag". Once you enable this option, all customers who had appointments marked as “No Show” in the past will be seen differe ... Dan WILSON NotificationsClosed   Amelia   Updated March 20, 2024 at 8:52am   8 Most recent comment from Stefan Petrov:Hello Dan,The PHP protocol is set by default in Amelia, but from our previous experiences, we have noticed that it's not reliable for sending email notifications, since as mentioned, sometimes it ... Gila Dávid Cart appointments, have no notification & calendarClosed   Amelia   Updated March 20, 2024 at 8:40am   2 Most recent comment from Stefan Petrov:Hello David,Thanks for reaching out to us.The best option would be to provide WP admin credentials so we can test it on your WP.We do not interfere with any data or anything else except for the plugin ... Mārtiņš SMS sending two times?Closed   Amelia   Updated March 21, 2024 at 8:03am   17 Most recent comment from Marko Davidović:Hello again Mārtiņš,Our developer created a fix for this and this should help and you can download it from this link https://we.tl/t-TdOR4FLZTo.But they would like to investigate further why this ... Daniel Dont work notificationClosed   Amelia   Updated March 20, 2024 at 8:19am   2 Most recent comment from Marko Davidović:Hello there, I'm afraid that we didn't quite get what you mean exactly by support? As for notifications an issue with email notifications could be caused by several reasons: Your hosting pr ... Marc Garcia Calendar and EventsClosed   Amelia   Updated March 20, 2024 at 8:16am   7 Most recent comment from Marko Davidović:Hello again,We are glad to hear that we managed to help you and that everything is working now.Should you have any further inquiries, we kindly request that you open separate tickets for each question ... Brad Seasonal Services/Special DaysClosed   Amelia   Updated March 20, 2024 at 8:10am   4 Most recent comment from Marko Davidović:Hello again,Special days override regular work hours so you need to include those services in special days also if you want to offer them at the same timeShould you have any further inquiries, we kind ...