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Public Tickets

Anne Beaufreton create an eventClosed   Amelia   Updated March 21, 2024 at 6:48am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if ... Acceleralia Modify a button on a formClosed   Amelia   Updated March 20, 2024 at 2:14pm   2 Most recent comment from Stefan Petrov:Hello Acceleralia,Thanks for reaching out to us.You can use the Redirect URL option that can be found in General settings. You would need to paste the URL of the page here and the customer will be re ... Mārtiņš Some glitch with one users registrationClosed   Amelia   Updated March 20, 2024 at 2:09pm   8 Most recent comment from Stefan Petrov:Hello Mārtiņš,Apologies for the delayed answer. Have you also increased the maximum number of events in Google Calendar settings? This will increase the number of events per page, and will also a ... Huong Notification Payment receivedClosed   Amelia   Updated March 20, 2024 at 1:53pm   2 Most recent comment from Uroš Jovanović:Hello Huong,Thank you for reaching out to us.Please feel free to search through our feature suggestion page,  to see if someone may be already suggested this feature. If you can't see it, fee ... Jonathan Can't add servicesClosed   Amelia   Updated March 20, 2024 at 1:47pm   13 Most recent comment from Uroš Jovanović:Hello Jonathan,Glad to hear that it works fine now.Please let me know if you have any other questions. Robert Pothier Booking Status IncorrectClosed   Amelia   Updated March 20, 2024 at 1:45pm   4 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for your feedback on this.I am glad to hear that we found the issue.Please let me know if you have any other questions. Robert Pothier Employee PanelClosed   Amelia   Updated March 20, 2024 at 12:34pm   8 Most recent comment from Uroš Jovanović:Hello Robert,Glad to be able to assist you.I will have this ticket closed now. Robert Pothier An Amelia Testing ExpertClosed   Amelia   Updated March 20, 2024 at 12:21pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.We currently do not have that type of support, but we can assist you here through tickets with any of your questions or issues.Please let me know if you ... Akos Horvath Problem in mobile versionClosed   Amelia   Updated March 20, 2024 at 12:18pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.We have tested this on several devices android and iPhone 8 and we do not see any issues.You can see in our screenshots that everything is working fineWe ... Rob Metcalf Implementation/featuresClosed   Amelia   Updated March 20, 2024 at 11:33am   2 Most recent comment from Stefan Petrov:Hello Rob,Thanks for reaching out to us.By default, each customer can access the booking form and make an appointment through the booking form, but the workaround would be to use membership plugins (l ... Mario Rauch Limit appointments per customer not shown in role settingsClosed   Amelia   Updated March 20, 2024 at 11:24am   13 Most recent comment from Uroš Jovanović:Hello Mario,Thank you for the update on this and for your patience.At the moment, there is no option for one employee to be assigned to multiple employees at the same time.If you want, I can refund y ... Océane Jaeck Multiple paymentClosed   Amelia   Updated March 20, 2024 at 11:19am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. We do not have the option to accept payment in installments. In light of this, we encour ... Renato service shared by two employeesClosed   Amelia   Updated March 20, 2024 at 10:58am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. At the moment, there is no built-in feature in Amelia that would allow assigning two Emp ... Michael Kramer Catalog Booking - Can't scroll when selecting date/timesClosed   Amelia   Updated March 20, 2024 at 10:27am   2 Most recent comment from Uroš Jovanović:Hello Michael,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we can log in and take a look ‘from the inside’ as ... Daniel Tyllack Time zone confusion in notificationsClosed   Amelia   Updated March 20, 2024 at 10:24am   2 Most recent comment from Stefan Petrov:Hello Daniel,Thanks for reaching out to us.Unfortunately, we've had an issue with the placeholder time_zone sending the time in the UTC timezone instead of the WP timezone. This has been fixed wi ...