We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

victorlmt Input masksClosed   wpDataTables   Updated November 9, 2016 at 1:18am   5 Most recent comment from victorlmt:OK, I`ll wait for you guys. Keesjan Deelstra copy a wpDataCharts Closed   wpDataTables   Updated November 8, 2016 at 8:50pm   2 Most recent comment from Miloš Jovanović:Hi Keesjan123,Thank you for your purchase.Thank you for your suggestions I will forward them to our lead developer and maybe we will implement some of them in future. We also have a lot of tasks in ... Keesjan Deelstra feature request: Closed   wpDataTables   Updated November 8, 2016 at 8:45pm   2 Most recent comment from [deleted]:Hi Keesjan123,Thank you for your purchase.Thank you for your suggestions. We will consider them because for future update we have a lot of tasks in our backlog but also we have some plans to improve ... Danny Velásquez I have no view of the tablesClosed   wpDataTables   Updated November 8, 2016 at 7:41pm   2 Most recent comment from [deleted]:Hi Danny,It looks like you have some code minification option turned on which prevents our plugin from working normally. Please turn off any optimization plugin or theme option and try again LueckMedia Use grouped values as a series for chartClosed   wpDataTables   Updated November 8, 2016 at 5:20pm   8 Most recent comment from [deleted]:Hi LueckMedia,it's not a problem. Please send it whenever it suit you  fmelin Hide ColumnsClosed   wpDataTables   Updated November 8, 2016 at 2:11pm   8 Most recent comment from Miloš Jovanović:Hi fmelin,Can you please now take a look at your table and see if columns 4 and 5 are hidden. You can hide some columns when you uncheck the Visible button for that column in Optional column settings ... Terry Rauch Google Charts – Gauge SettingClosed   wpDataTables   Updated November 8, 2016 at 2:03pm   2 Most recent comment from [deleted]:Hi Terry,Thank you for your purchase.To achieve something that is not possible from Chart Wizard you will have to use wpDataCharts callback. You can take a look at examples and usage of callback on ... Kevin Anstead Float input rounding upClosed   wpDataTables   Updated November 8, 2016 at 1:53pm   4 Most recent comment from Miloš Jovanović:Hi Kevin Anstead,You are welcome. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. sock2me any new excel import edits same tableClosed   wpDataTables   Updated November 7, 2016 at 7:14pm   7 Most recent comment from [deleted]:Hi sock2me,Please enter purchase key on wpDataTables settings page and after that you will have option to update it through plugins page. Collin Barrett Google SpreadsheetsClosed   wpDataTables   Updated November 7, 2016 at 4:38pm   4 Most recent comment from Collin Barrett:Thanks, I figured it out. This ticket can be closed. Thanks. Lughen concatenation of fieldsClosed   wpDataTables   Updated November 7, 2016 at 2:05pm   7 Most recent comment from Miloš Jovanović:Hi Lughen,We are glad that you find the solution. adolfo1971 LicenseClosed   wpDataTables   Updated November 4, 2016 at 7:04pm   6 Most recent comment from [deleted]:Hi Adolfo,If you brought on CodeCanyon then you have premium version and MySQL tables are supported Hélder Valentim Duplicate TableChartsClosed   wpDataTables   Updated November 4, 2016 at 12:02pm   4 Most recent comment from [deleted]:Hi Helder,It is great proposition and I will add it to our to do list.  William Day How to text wrap ?Closed   wpDataTables   Updated November 3, 2016 at 10:24pm   3 Most recent comment from Miloš Jovanović:Hi William Day,Thank you for your purchase.We are glad that you solved the issue. If you like our plugin and support please rate our plugin at CodeCanyon on this link. It means a lot to us. Thanks. kamhang Mak custom fieldsClosed   wpDataTables   Updated November 3, 2016 at 8:29pm   9 Most recent comment from Miloš Jovanović:Hi kamhang,I really want to help you but as I mentioned writing query are not covered in the included support for the plugin. I did my best to give you some suggestions and hints but I hope you ...