As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

Nathan Hamilton Table ResponsivenessClosed   wpDataTables   Updated April 5, 2024 at 8:14pm   3 Most recent comment from Nathan Hamilton:Screenshot attached with the referenced table. Matthieu egloffe Remove column headerClosed   wpDataTables   Updated April 4, 2024 at 4:51pm   2 Most recent comment from Miloš Jovanović:Hello, I will advise you on different ways how you can hide Column Headers. We will start from the easiest way, to just hide all headers of a specific Table on a WP Page, then we will go over some � ... Soosie Jobson Plugin updatesClosed   wpDataTables   Updated April 4, 2024 at 4:23pm   2 Most recent comment from Miloš Jovanović:Hello,in regards to updating your plugin, the most important step is to check this option; In the main plugin settings/'Prevent deleting tables in database'. When you have that enabled, it m ... Mark Ballard FilterClosed   wpDataTables   Updated April 4, 2024 at 4:00pm   15 Most recent comment from Miloš Jovanović:Hi Mark,Thank you very much for sharing this solution with us.I am passing it to our developers, it will most probably help them with future improvements.Thanks again.If anything else comes up, plea ... Kyle Mulhern Drop Downs not WorkingClosed   wpDataTables   Updated April 4, 2024 at 11:24am   2 Most recent comment from Miloš Jovanović:Hello,There could be a couple of possible roots of this issue.1. Please try this first. Go to the main plugin settings, and disable/uncheck option "Include full bootstrap front-end". Then refresh the ... Nathan Hamilton Default Table Padding & CSSClosed   wpDataTables   Updated April 2, 2024 at 8:00pm   4 Most recent comment from Miloš Jovanović:Hi Nathan,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great d ... Paka Monette Font Colors Based on Positive or Negative IntegersClosed   wpDataTables   Updated April 2, 2024 at 5:00am   4 Most recent comment from Miloš Jovanović:Hi Paka,Just a small follow up.I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new t ... Jim Hartwell Column Settings: StringClosed   wpDataTables   Updated April 2, 2024 at 2:51am   2 Most recent comment from Miloš Jovanović:Hi Jim, If you wish to sort a String Column type as 'time logic', that is not possible. The String Column can only sort as alphabetical logic. If you wish it to sort by 'time', t ... fei error:Column 'pos' cannot be nullClosed   wpDataTables   Updated April 16, 2024 at 2:12pm   11 Most recent comment from Miloš Jovanović:Hi fei,First, my sincerest apologies it took us so long to investigate everything about this issue.I am sorry to disappoint you, but our developers can confirm it was never possible for our Manual ... Tony Mole Relational DatabasesClosed   wpDataTables   Updated April 1, 2024 at 1:41pm   5 Most recent comment from Miloš Jovanović:Hi Tony, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets.  I am sorry that it has taken longer than usual to re ... Scrimpr wpDatatables Filter Section Broken After UpdateClosed   wpDataTables   Updated March 28, 2024 at 8:53pm   2 Most recent comment from Miloš Jovanović:Hello Scrimpr,My sincerest apologies for not responding on the Private ticket until now.Please check my reply on the original ticket :https://tmsplugins.ticksy.com/ticket/3612100/.I will just write ... Graham Godfrey Front end edit calendar not workingClosed   wpDataTables   Updated March 28, 2024 at 11:32am   11 Most recent comment from Miloš Jovanović:Hi Graham,No problem about re-opening the ticket, that is absolutely OK, since it is about the same subject.If I understood, you fixed the issue on two Staging Sites, but the Live Site remains with t ... Graham Godfrey Sorting/moving a rowClosed   wpDataTables   Updated March 28, 2024 at 11:28am   4 Most recent comment from Miloš Jovanović:Hi Graham,Yes - That can be a bit tedious if you have a lot of Headers when the “Include HTML” option is enabled;after exporting, we need to clear the HTML before importing the data again in the ... Petr Wiki-like infoboxClosed   wpDataTables   Updated March 27, 2024 at 11:12am   4 Most recent comment from Miloš Jovanović:Hi Petr,You're welcome, we will close this one, and going to check if there are any remaining open tickets.Of course, if anything else comes up, you can always open new tickets, too.Thank you. Petr Creating multiple tables sourcing the same Google SheetClosed   wpDataTables   Updated March 27, 2024 at 11:11am   4 Most recent comment from Miloš Jovanović:Hi Petr,You're welcome. We will close this one, but going to cover your remaining open tickets as soon as possible.Thanks.