As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

Okay

Public Tickets

methos Sticky Header with ToolsClosed   wpDataTables   Updated April 17, 2024 at 7:36pm   2 Most recent comment from Miloš Jovanović:Hi methos, Sorry to disappoint you, but there is no way currently to make the tools above the Table sticky along with the Header row. For that, you can make a future development suggestion. Please f ... Paul Foraker cell formattingClosed   wpDataTables   Updated April 17, 2024 at 12:23pm   2 Most recent comment from Miloš Jovanović:Hi Paul, For word wrapping of the main cells of the Table, in the rows, you can easily achieve this. Just enable "Limit table width to page width" in the Table's Display settings, then you will s ... cooker cannot create a tableClosed   wpDataTables   Updated April 15, 2024 at 3:34pm   2 Most recent comment from Miloš Jovanović:Hi cooker,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to res ... Kristy Formatting $ ColumnClosed   wpDataTables   Updated April 15, 2024 at 1:36am   2 Most recent comment from Miloš Jovanović:Hello,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... khurram virk Due to simple datatables, AMP pages are invalid on Google Search Console and also not horizontally scrolling in amp versionClosed   wpDataTables   Updated April 12, 2024 at 8:48pm   10 Most recent comment from Miloš Jovanović:Hi khurram virk,My sincerest apologies that it takes so long. Unfortunately, our developers were extremely busy with major tasks for the plugin.For the moment, we do not have any way to make wpDataTa ... Joshua Lim Several ProblemsClosed   wpDataTables   Updated April 12, 2024 at 2:52pm   5 Most recent comment from Miloš Jovanović:Hi Joshua,I am happy to report, we fixed some of the major bugs in the latest version 6.3.1.Our QA team confirmed this for me, they did some tests.1. Major issue of not being able to see the Zoom on ... Victor Mendoza Chart Displayed incorrectlyClosed   wpDataTables   Updated April 11, 2024 at 10:09pm   4 Most recent comment from Miloš Jovanović:Hi Victor,Thank you for sharing these details, this could help us as ideas for a future development option.I will pass this to our devs, just as working examples, and they will do their best to cre ... Celeste Responsive columnsClosed   wpDataTables   Updated April 11, 2024 at 3:53pm   3 Most recent comment from Miloš Jovanović:Hi Celeste,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to r ... Jürgen Zietlow Format ColumnClosed   wpDataTables   Updated April 11, 2024 at 11:58am   5 Most recent comment from Miloš Jovanović:Hi Jürgen, Just following up, I noticed our Accounts have already processed your refund in the meantime. The funds for this refund will be in your account within the following couple of business day ... Kyle Mulhern Date Format not WorkingClosed   wpDataTables   Updated April 9, 2024 at 8:23pm   2 Most recent comment from Miloš Jovanović:Hello,Please additionally set the Main Plugin settings for your desired Date Format, and then refresh the Table, after that it should be fixed.So the Date Format needs to match between the source dat ... William Limit maximum displayed entriesClosed   wpDataTables   Updated April 9, 2024 at 8:15pm   2 Most recent comment from Miloš Jovanović:Hi William,I am happy to report, our developers added this as a new built-in option, now you won't have to edit our code anymore.Just update your Plugin to the latest 6.3.1 version, and find the ... Paul Sullivan bool errorClosed   wpDataTables   Updated April 9, 2024 at 7:12pm   5 Most recent comment from Miloš Jovanović:Hi Paul,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day ... Mark Ballard Update table headerClosed   wpDataTables   Updated April 9, 2024 at 6:43pm   3 Most recent comment from Miloš Jovanović:Hi Mark,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this You can suggest it to our developers, though - they will do their best to make a solution ... Joseph highcharts change text colorClosed   wpDataTables   Updated April 9, 2024 at 12:58am   2 Most recent comment from Miloš Jovanović:Hi,  Sorry for the waiting time. We don't work on weekends so it adds two days to the waiting time. we appreciate your patience.-Every chart engine has its own layout and its settings. We use f ... Nathan Hamilton Wordpress Query & Table Category/Taxonomy IssuesClosed   wpDataTables   Updated April 8, 2024 at 12:45am   7 Most recent comment from Miloš Jovanović:Hi Nathan,Unfortunately, we don't currently have anyone we could recommend for something like that.If any of our developers become available anytime soon, or if we find anyone else to recommend, ...