Hi Graham,

Thank you for reporting this.

We have another couple of users who experienced the same issue and we can confirm this is a bug from our end.

Our developers made the first version of the Fix for the Date Picker bug.

We will most probably add this fix to the next Update - but I can't guarantee it yet, since we need more testing on it.

I am sending you the edited fix file here as an attachment and will advise you on how to upload it to your FTP.

First , make sure you are using the latest Plugin version 6.2.1.

Then, access your FTP/ or Hosting File manager, and inside your WordPress Folder, find this JS file:

..\wp-content\plugins\wpdatatables\assets\js\wpdatatables\wdt.funcs.js

Unzip the file i sent and upload it to overwrite the existing file there.

After that, purge cache of your Site and try - let me know if that fixes the Date Picker on your end.

It works on our Test Sites.

If it does not work, we can try to fix it for you from our end ;

If you need us to do that remotely, please provide me a WP-admin (administrator) user for your website where this happens, 

as well as FTP credentials;

so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

You can write credentials here just check PRIVATE Reply so nobody can see them except us.

And please confirm the Table ID.

Let me know how it goes and if you need us to remote in.

Hi Graham,

Firstly my sincere apology for the waiting time.

And I am sorry for forgetting to point out the important last step;

Can you please check do you have this option enabled, in Main Plugin settings/Custom Js and CSS/Use minified wpDataTables Javascript ?

If so, please disable/uncheck that, then purge cache again and refresh your Table;

That should fix it?

Sorry once again for missing the last step of the instructions.

Hi Graham,

I am delighted to hear that this has been resolved. Thank you for letting us know. 

Anything else that we could assist with, please don't hesitate to create new tickets.

Have a great day! :)

Hi Graham,

No problem about re-opening the ticket, that is absolutely OK, since it is about the same subject.

If I understood, you fixed the issue on two Staging Sites, but the Live Site remains with the bug for the Date Picker?

That should not be possible, the JS fix should work the same way on all websites/Plugin installations.

I presume you did the same process of replacing/overwriting the JS file on the Live Site via FTP/or Hosting File Manager?

If you did everything in the same way, replaced the file, disabled the "Minify JS" option of our Plugin and the issue remains, we can remote in and try to isolate why it won't work on the Live Site.

For that, if you can send me the URL to reach the WP-Admin on the Live Site;

and FTP Credentials - if you can also write what is the path to the WordPress Folder on the Live Site FTP.

And the Table ID as an example to test if it's fixed after that.

Just make sure when you send the sensitive details to mark the reply as Private for safety.

Thank you.