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Public Tickets

Jürgen Zietlow Format ColumnClosed   wpDataTables   Updated April 11, 2024 at 11:58am   5 Most recent comment from Miloš Jovanović:Hi Jürgen, Just following up, I noticed our Accounts have already processed your refund in the meantime. The funds for this refund will be in your account within the following couple of business day ... Kyle Mulhern Date Format not WorkingClosed   wpDataTables   Updated April 9, 2024 at 8:23pm   2 Most recent comment from Miloš Jovanović:Hello,Please additionally set the Main Plugin settings for your desired Date Format, and then refresh the Table, after that it should be fixed.So the Date Format needs to match between the source dat ... William Limit maximum displayed entriesClosed   wpDataTables   Updated April 9, 2024 at 8:15pm   2 Most recent comment from Miloš Jovanović:Hi William,I am happy to report, our developers added this as a new built-in option, now you won't have to edit our code anymore.Just update your Plugin to the latest 6.3.1 version, and find the ... Paul Sullivan bool errorClosed   wpDataTables   Updated April 9, 2024 at 7:12pm   5 Most recent comment from Miloš Jovanović:Hi Paul,I am delighted to hear that this has been resolved. Thank you for letting us know. Anything else that we could assist with, please don't hesitate to create new tickets. Have a great day ... Mark Ballard Update table headerClosed   wpDataTables   Updated April 9, 2024 at 6:43pm   3 Most recent comment from Miloš Jovanović:Hi Mark,Sorry to disappoint you, but at this time, we don't have any built-in solution to achieve this You can suggest it to our developers, though - they will do their best to make a solution ... Vincent Custom fieldClosed   Amelia   Updated April 9, 2024 at 3:11pm   2 Most recent comment from Uroš Jovanović:Hello Vincent,Thank you for reaching out to us.1. Unfortunately, there is currently no such option with Amelia's built-in features. You can suggest that feature on the following link: https:// ... Marjorie Curtis Free VersionClosed Pre-purchase questions for Amelia   Updated April 9, 2024 at 2:50pm   4 Most recent comment from Uroš Jovanović:Hello Lyra,Thank you for reaching out to us.The changes will be kept even after upgrading to the premium version. Amélie Maury Appointment display on MacClosed   Amelia   Updated April 9, 2024 at 2:47pm   6 Most recent comment from Stefan Petrov:Hello Amélie,No problem, great to hear that you were able to find the solution!If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Reza Seidani Amelia Does not workClosed   Amelia   Updated April 9, 2024 at 12:51pm   6 Most recent comment from Uroš Jovanović:Hello Reza,This could be a cache issue on your website. Please deactivate Amelia, clear cache, activate Amelia, clear cache again. You can clear cache with the plugin "W3 Total Cache" or any other, a ... Michael Notification email updateClosed   Amelia   Updated April 9, 2024 at 10:48am   5 Most recent comment from Marko Davidović:Hello again,You are most welcome, and we are glad that we were able to help you. I would not delete this if I was you. You have created not language conflict and now all is fine so I would not change ... Ali Arslan The calendar isn't showing upClosed   Amelia   Updated April 9, 2024 at 9:44am   2 Most recent comment from Uroš Jovanović:Hello Ali,Thank you for reaching out to us.Issues like this usually occur when there is a conflict either with the theme currently active on your website, or another plugin you have installed. Can you ... Scott Booking CutoffClosed   Amelia   Updated April 9, 2024 at 9:41am   2 Most recent comment from Uroš Jovanović:Hello Scott,Thank you for reaching out to us.For that purpose, you can configure specific working hours for a specific date on the Amelia/Employees/Special Days page.Please let me know if that works f ... Dave Coleman Multi-siteClosed   Amelia   Updated April 9, 2024 at 9:05am   2 Most recent comment from Stefan Petrov:Hello Dave,Thanks for reaching out to us.There is an option to create a multi-site environment with any license since each license has an unlimited number of subdomains available. So, you could create ... Kate Amelia services disappeared after updateClosed   Amelia   Updated April 9, 2024 at 7:50am   4 Most recent comment from Stefan Petrov:Hello Kate,Awesome! Thanks for the feedback.If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day! Davide Integration between Amelia an Ultimate Member pluginClosed   Amelia   Updated April 9, 2024 at 7:27am   2 Most recent comment from Stefan Petrov:Hello Davide,Thanks for reaching out to us.We are familiar with the fact that some users are using third party plugins like Ultimate Member and etc, but, unfortunately, we are not able to provide supp ...