As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Hitomi Difference between basic plan and pro planClosed Pre-purchase questions for Amelia   Updated October 23, 2019 at 1:12pm   9 Most recent comment from Hitomi:Ah....okey, I thought it's for customers.So so so sorry.I'm really appreciate for your correspondence.Thank you very much.King, king regards. Sharada Korf Use plugin as renting conferenceroomClosed Pre-purchase questions for Amelia   Updated October 23, 2019 at 10:08am   2 Most recent comment from Miloš Jovanović:HI Sharada,Thank you for your inquire and for example.Unfortunately something like this is not possible  to achieve with our plugin.Conditional booking is something that we do not have at the moment ... Nauman Shafiq It is About time tableClosed Pre-purchase questions for Amelia   Updated October 23, 2019 at 9:50am   2 Most recent comment from Miloš Jovanović:Hi Nauman,Thank you for your inquire.Sorry to disappoint you but unfortunately that kind of booking is not possible at the moment.We do have in plan to implement this feature for some of the future ... Gareth Kemp TrackingClosed Pre-purchase questions for Amelia   Updated October 22, 2019 at 10:14am   2 Most recent comment from [deleted]:Hi Gareth,Thank you for your interest in our plugin.We have two ways for sending the data at the moment:1) You can add javascript callback method that will be executed after the booking, or2) You can ... Candice Amelia PluginClosed Pre-purchase questions for Amelia   Updated October 22, 2019 at 9:27am   8 Most recent comment from [deleted]:Hi Candice,You are welcome.Best regards. Jason Ayala Custom time slots for different user rolesClosed Pre-purchase questions for Amelia   Updated October 22, 2019 at 7:37am   2 Most recent comment from Miloš Jovanović:Hi Jason,Thank you for your inquire.Sorry to disappoint you but unfortunately something that you mentioned below is not possible to achieve with our plugin built-in features at the moment.This featur ... Patrick Multi-languageClosed Pre-purchase questions for Amelia   Updated October 21, 2019 at 1:39pm   3 Most recent comment from [deleted]:Hi Patrick,Thank you for your interest in our plugin.Yes, Amelia woks with WPML, but with some limitations (Service name, category name, notifications and custom fields) we also have translations to ... Szczepan Piekutowski Can Amelia be translated?Closed Pre-purchase questions for Amelia   Updated October 21, 2019 at 12:35pm   6 Most recent comment from Miloš Jovanović:Hi Szczepan,Unfortunately we do not have the Polish language.But using the guide below the plugin can be easily translated.Best regards. Szczepan Piekutowski SMS NotificationsClosed Pre-purchase questions for Amelia   Updated October 21, 2019 at 11:09am   4 Most recent comment from [deleted]:Hi Szczepan Piekutowski,Please see the price list for United Kingdom attached.Best regards. Adnan Masood time slots in user time zoneClosed Pre-purchase questions for Amelia   Updated October 21, 2019 at 11:07am   2 Most recent comment from [deleted]:Hi Adnan Masood,Thank you for your interest in our plugin.I have already answered you on the previous ticket. We have this option and it is in our General Settings. Once you enable it your clients wil ... Szczepan Piekutowski Can I buy directly from TMS Plugins?Closed Pre-purchase questions for Amelia   Updated October 21, 2019 at 10:03am   2 Most recent comment from [deleted]:Hi Szczepan,Thank you for your interest!If you want to buy Amelia plugin, you can do it here: https://wpdatatables.com/pricing/If you want to buy wpDataTables plugin, you can do it here: https://wp ... Charlotte AccountingClosed Pre-purchase questions for Amelia   Updated October 18, 2019 at 12:33pm   2 Most recent comment from [deleted]:Hi Charlotte,Thank you for your interest in our plugin.Sorry to disappoint you, but unfortunately it is not possible in Amelia.Let me know if you have further questions. Tracey K Tarver scheduling emailsClosed Pre-purchase questions for Amelia   Updated October 18, 2019 at 9:40am   2 Most recent comment from Miloš Jovanović:Hi Tracey,Thank you for your inquire.Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most effic ... richard will it work for my problemClosed Pre-purchase questions for Amelia   Updated October 18, 2019 at 8:51am   4 Most recent comment from [deleted]:Hi Richard,Unfortunately something like this is not possible. In order to allow your customers to schedule in 8am and 8:30am your service would need to last 30 minutes in the back-end so the plugin co ... Donovan Rucastle Sub domainsClosed Pre-purchase questions for Amelia   Updated October 17, 2019 at 8:51am   2 Most recent comment from Miloš Jovanović:HI Donovan,Thank you for your inquire.If the sub sites are on the same domain as a main site, then you just need the basic plan, just like you said.Best regards.