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Public Tickets

Godfred Mensah Customer Login LinClosed   Amelia   Updated January 25, 2024 at 8:34am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.That's WordPress' default email for every new user. I don't know if you can disable it through WordPress settings, but I do know that you ... Denis I can't delete anythingClosed   Amelia   Updated January 25, 2024 at 8:25am   6 Most recent comment from Stefan Petrov:Hello Denis,Thanks for the additional information. It seems like it's working properly now.I've managed to delete the service "ID65 (Day trip from Split to Dubrovnik)"Can you try again with ... Kitti Beke How to delete Amelia user roles?Closed   Amelia   Updated January 25, 2024 at 8:02am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.This is part of WordPress not Amelia so we can not know what you need to delete exactly. This is best to check out with their support team. But if you del ... Debra Balestreri The recuring date /booking closes when event starts button conflictingClosed   Amelia   Updated January 25, 2024 at 7:32am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You need to use events for this and you need to click on what days events will occur. Then once the event starts no one else will be able to book event.O ... Jeremy Choi Managers Can't Delete AppointmentsClosed   Amelia   Updated January 25, 2024 at 6:52am   6 Most recent comment from Marko Davidović:Hello again Jeremy,No, since this will create conflict of of roles which we have explained in our previous reply. They need to have to separate users for each roles with 2 separate logins and 2 separ ... Franck Synchronization Google CalandarClosed   Amelia   Updated January 24, 2024 at 3:06pm   2 Most recent comment from Stefan Petrov:Hello Franck, Thanks for reaching out to us. With Google Synchronization, all employees in Amelia can sync their working schedule with their Google Calendar. Each appointment booked in Amelia will be ... MARIE PETIT UpgradeClosed   Amelia   Updated January 24, 2024 at 2:53pm   2 Most recent comment from Stefan Petrov:Hello MARIE PETIT,You need to remove the current version of the plugin, download the newly purchased one, install that version and then enter the purchase code. In this way you are activating the pro ... julian bogdan amelia shortcodesClosed   Amelia   Updated January 24, 2024 at 2:45pm   2 Most recent comment from Uroš Jovanović:Hello Julian,Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amel ... Jeremy Choi Notification Emails Remove LanguageClosed   Amelia   Updated January 24, 2024 at 1:47pm   4 Most recent comment from Uroš Jovanović:Hello Jeremy,As Marko is out of the office, I will fill in for him.Unfortunately, there is no such option to delete it and you will have to configure it for both templates in the future.Please let me ... Sebastian Villaboa settingClosed   Amelia   Updated January 24, 2024 at 1:01pm   10 Most recent comment from Stefan Petrov:Hello Sebastian,Everything is related to each other, the services, locations, and employees. You can't assign the location to a service, but you can assign the location to the employee. Yet again ... Vicki Love Block payments and bookingsClosed   Amelia   Updated January 24, 2024 at 12:42pm   2 Most recent comment from Stefan Petrov:Hello Vicki,Thanks for reaching out to us.You can configure a package of services that can be offered with discounted pricing. Packages in the Amelia Booking plugin are made to give you the option to ... Sascha Optional FieldClosed   Amelia   Updated January 24, 2024 at 12:06pm   2 Most recent comment from Stefan Petrov:Hello Sascha,You can add the placeholder for the custom field in the notifications template, so each time the booking is completed, if the custom field is selected, it will render the information. O ... Andrew notesClosed   Amelia   Updated January 24, 2024 at 11:53am   2 Most recent comment from Stefan Petrov:Hello Andrew,Thanks for reaching out to us.When creating an appointment, the employee will have the option to write a note, but this is for internal usage. As you can see, right under the date and tim ... Vicki Love Custom FontClosed   Amelia   Updated January 24, 2024 at 11:43am   15 Most recent comment from Uroš Jovanović:Hello Vicki,Glad to be able to assist you.My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  Can you, please, leave a review on the Lite version ... Peter Dudics apiClosed   Amelia   Updated January 24, 2024 at 11:35am   3 Most recent comment from Uroš Jovanović:Hello Peter,Thank you for your patience.We have identified this as a bug and it will be fixed in the next update. You can replace the following file:src/Infrastructure/API/ApiRoutes/Booking/Appointmen ...