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Public Tickets

duval nicolas case mail inaccessibleClosed   Amelia   Updated June 17, 2024 at 4:30am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is because you are testing this while you are logged in and with your WP user these fields are pre-populated automatically but if your customers try ... Amir Recurring bookings for PackagesClosed   Amelia   Updated June 17, 2024 at 4:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, currently, this feature is not built-in in Amelia. When you offer packages customer can book at any available time slot and they have to ... daniel Outlook IntegrationClosed   Amelia   Updated June 17, 2024 at 4:27am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. Unfortunately, we can not have live session we provide support only via tickets. You can do that easily you just need to check for 3 things 1. You have ... Simon Ferrara Dashboard not showing the right choiceClosed   Amelia   Updated June 17, 2024 at 4:24am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us. This is not how this option works. You can not add this to dashboard this just changes the order in which they will show what section will be first like ... Janet Webster Out of hours appointmentsClosed   Amelia   Updated June 14, 2024 at 2:29pm   2 Most recent comment from Stefan Petrov:Hello Janet,Thanks for reaching out to us. There is an option "allow admin to book at any time", but this option is only available for admins. Employees doesn't have this option and they will onl ... Christian Laiton Error in the value of adding an additional an additional service (child)Closed   Amelia   Updated June 14, 2024 at 10:51am   4 Most recent comment from Stefan Petrov:Hi Christian,Thanks, but for some reason, I'm not seeing any emails with the access link (checked the spam, as well). Is there a change to provide the credentials here (just make sure that you c ... Catherine Booking ApppintmentsClosed   Amelia   Updated June 14, 2024 at 10:35am   2 Most recent comment from Stefan Petrov:Hello Catherine,I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3665638/ For future reference, please don't o ... Troy Arnold Trafft, different from Amelia?Closed   Amelia   Updated June 14, 2024 at 10:20am   2 Most recent comment from Stefan Petrov:Hello Troy Arnold,Thanks for reaching out to us. Trafft is actually our other products and while it may looks like it's the same, there are differences between Amelia and Trafft. Amelia is WP WP ... Gabriel Step by Step form featureClosed   Amelia   Updated June 14, 2024 at 9:56am   8 Most recent comment from Stefan Petrov:You are welcome, Gabriel.I'm glad that I could help. If you have any other questions, please open a new ticket and we will gladly help you there.Have a nice day, too! Sascha Events saved - dont showClosed   Amelia   Updated June 14, 2024 at 9:37am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Can you please check in WordPress users if you have several roles added to this user? For example admin and employee or employee and customer. etc. Or if ... Claudio Problema con TRANSBANK / FINALIZAR COMPRAClosed   Amelia   Updated June 14, 2024 at 9:36am   2 Most recent comment from Stefan Petrov:Hello Claudio,Thanks for reaching out to us.Are you trying to book an appointment manually from the backend or you are referring to the front end? I suppose it's the front end, but the issue I se ... regine employeeClosed   Amelia   Updated June 14, 2024 at 9:33am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.The availability of the service is defined by employees' working hours, so you would need to edit those in order to achieve this. When you go to Amel ... Troy Arnold Set Amelia to Booking OnlyClosed   Amelia   Updated June 14, 2024 at 9:28am   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.You have to options depending on what you actually want to achieve1. You can either set just on site payment option so that they see the price and pay in ... Christian Rotger Tour time set upClosed   Amelia   Updated June 14, 2024 at 9:07am   15 Most recent comment from Stefan Petrov:Hello Christian,That's great to hear! Thanks for letting me know. My apologies if I already asked this before, but may I ask you for a small favor if you don’t mind?  There are a few places ... Zeke Brinsfield Creating a WP User with role of Amelia Customer and Customer not built in AmeliaClosed   Amelia   Updated June 14, 2024 at 8:51am   5 Most recent comment from Marko Davidović:Hello there, Uros is out of the office so I will step in for him.Yes, that is correct if a customer does not have any bookings in Amelia they can not access the customer panel since there is nothing f ...