FINAL DAYS FOR SUPPORT ON THIS PLATFORM

As mentioned through banners and newsletters, starting Sunday (June 1st), we're transitioning to a new support system that will be available through your store accounts (for premium/paid users) or directly on our product websites – Amelia, wpDataTables, and Report Builder (for pre-purchase questions) through a support widget in the bottom right corner.

Starting June 1st, you’ll no longer be able to reply to existing tickets or open new ones on this platform. Instead, please use the "Submit a Ticket" option, which will redirect you to the right page where you can easily reach out to us.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Llew Catalogue not showing since update to 2.0Closed   Amelia   Updated June 24, 2019 at 1:58pm   9 Most recent comment from Aleksandar Vuković:Hello again Llew.One of my developers logged in through AirBook Air, and he saw the page normally.It is difficult to fix issues which happen from time to time, and to some users only. Experience says ... sfxdotcom Spinning Hour Glass, EndlesslyClosed   Amelia   Updated June 24, 2019 at 1:23pm   4 Most recent comment from Miloš Jovanović:Hi sfxdotcom,Understood, just send me the error log here so I can take a look.Best regards. ryanhodson Event BookingClosed   Amelia   Updated June 24, 2019 at 12:56pm   18 Most recent comment from Aleksandar Vuković:You're welcome Ryan.If you have any more questions or issues, please feel free to open a new ticket, and we'll gladly help.Best regards. yasir kamal the plugin will not work for my needsClosed   Amelia   Updated June 24, 2019 at 12:55pm   2 Most recent comment from Aleksandar Vuković:Hello yasir.I am sorry to hear you don't want to use the plugin after purchase.Is there something wrong? Anything we can help you with? We'd be more than happy to take a look.If, on the ot ... Zafiris Working hoursClosed   Amelia   Updated June 24, 2019 at 12:55pm   4 Most recent comment from Miloš Jovanović:Hi Zafiris,Ok thank you for your feedback.My suggestion is to take a look at the quick start guide from our documentation.Where you can see how you can create services.For your case below you will ne ... damhnait Compatibility with iPad only blank screenClosed   Amelia   Updated June 24, 2019 at 12:29pm   10 Most recent comment from Miloš Jovanović:Hi damhnait,Thank you for understanding.Yes the issue is that the Mac tables ( especially old ones) are not easy to debug and apply the code.So we applied the code on our desktop computers and then ... Kiki EventsClosed   Amelia   Updated June 24, 2019 at 11:56am   2 Most recent comment from Miloš Jovanović:Hi Kiki,Thank you for your purchase.Can you please check the default time slot step in the Amelia settings General settings and Use service duration for booking a time slot  as well is it checked ( ... Mark Hullin Zip code to Post Code In paymentsClosed   Amelia   Updated June 24, 2019 at 11:53am   4 Most recent comment from Isidora Markovic:Hi Mark,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. I’d like to ask you a favor. Would you mind taking a few minutes to write ... Mark Hullin Events in calendar formatClosed   Amelia   Updated June 24, 2019 at 11:47am   4 Most recent comment from Mark Hullin:Hi Bogdan,Thanks for the reply we''ll take a look at the linkCheersmark Jonas Change color of booking formClosed   Amelia   Updated June 24, 2019 at 10:52am   4 Most recent comment from Isidora Markovic:Hi Jonas,You are welcome.  If you have any more issues or questions feel free to open a new ticket, we will gladly help. I’d like to ask you a favor. Would you mind taking a few minutes to write ... Bart Lewis Remove Employee From Front End AppointmentsClosed   Amelia   Updated June 24, 2019 at 10:01am   2 Most recent comment from Miloš Jovanović:Hi Bart,Thank you for your purchase.Sorry for late response, we had some conference meetings last week.As I can see there is no employee drop down on this page https://excellentroofing.com/estimate- ... Giulio Search BarClosed   Amelia   Updated June 24, 2019 at 9:49am   4 Most recent comment from Aleksandar Vuković:Hi again Giulio.Glad to hear you found the selector.Did you go to ameliabooking/languages/fr_FR/ folder and copy these two files called wpamelia-fr_FR.po and wpamelia-fr_FR.mo back to your webs ... Márcio Cristiano Bento Internal page, allow other namesClosed   Amelia   Updated June 24, 2019 at 9:49am   2 Most recent comment from Miloš Jovanović:Hi Márcio,Thank you for your purchase.Sorry for late response we were on a conference meetings last week.Unfortunately there is no internal page for this, because those fields like name, last name e ... Simon Asquith EmployeeClosed   Amelia   Updated June 24, 2019 at 9:47am   9 Most recent comment from Aleksandar Vuković:Hello again Simon.We had a great time in Berlin! We heard about the festival, and wanted to go, but ended up at Burgermeister.As for the issue - if you want the booking form to go straight to the cale ... macrolicious shortcake in elementor popup formClosed   Amelia   Updated June 24, 2019 at 9:46am   4 Most recent comment from Isidora Markovic:Hi macrolicious,We check your website and made Test support draft page with popup model from Elementor, and we can see that is working fine.(attachment)Please check on website.Best regards.