As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Coka Market Options de réservationClosed Pre-purchase questions for Amelia   Updated September 27, 2022 at 1:52pm   4 Most recent comment from Uroš Jovanović:Hello Caroline,Thank you for clearing that up.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues ... Camboni Alex Questions about terms and agreementsClosed Pre-purchase questions for Amelia   Updated September 27, 2022 at 6:47am   4 Most recent comment from Marko Davidović:Hello Alex,To add a link to Terms & Conditions, you can use "Checkbox" or "Radio" custom fields. In the custom field you need to add an anchor tag like this: Terms & Conditions So this text appears ... webdevsaziz Booking Functionality discussionClosed Pre-purchase questions for Amelia   Updated September 26, 2022 at 9:18am   2 Most recent comment from Marko Davidović:Hello, Thank you for your interest in our product.Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry tha ... Robert Sanchez Pricing based on locationClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 8:31am   4 Most recent comment from Uroš Jovanović:Hello Robert,We have passed this suggestion directly to our management and we hope that it will be implemented in the future.Please let us know if you have any other questions. Fuz Manning Pre-purchase questions for AmeliaClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:58am   2 Most recent comment from Marko Davidović:Hello Fuz, I'm afraid that we didn't quite get what you want to achieve exactly, when you say "using SMS for phone payments"? Can you explain to us in a little more detail, and send us a ... Joona Tuomivaara Personal URLClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:43am   2 Most recent comment from Marko Davidović:Hello Joona, I'm afraid that we didn't quite get what you want to achieve exactly? Can you explain to us in a little more detail, and send us a couple of screenshots? Looking forward to yo ... Brandon Stone Booking a Resource with a ServiceClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:29am   2 Most recent comment from Marko Davidović:Hello Brandon, Thank you for purchasing our product, and for reaching out to us. If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that ... Tim Book multiple slots at onceClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 7:18am   2 Most recent comment from Marko Davidović:Hello Tim, Thank you for your interest in our product.1. Unfortunately, currently, this feature is not built-in in Amelia for regular appointments. This can be achieved only with packages at the mome ... Gustas Amelia features I'm not sure aboutClosed Pre-purchase questions for Amelia   Updated September 23, 2022 at 6:45am   2 Most recent comment from Marko Davidović:Hello Gustas, Thank you for reaching out to us.1. Yes, you can set the custom price for each employee2. Yes of course. You can achieve this with our short code. We are sending you a complete list of a ... Amit One Slot Per UserClosed Pre-purchase questions for Amelia   Updated September 22, 2022 at 10:30am   2 Most recent comment from Marko Davidović:Hello Amit, Thank you for reaching out to us.Please check if the Allow booking above maximum capacity option is disabled in appointment settingsHope this helps. John Silas Willoughby Notifactions And EventsClosed Pre-purchase questions for Amelia   Updated September 22, 2022 at 8:32am   2 Most recent comment from Marko Davidović:Hello John Silas Willoughby, Thank you for reaching out to us.In the full version, you can receive notifications for everything. You can also customize the Events. You can create services and set the ... SHIVANI problemClosed Pre-purchase questions for Amelia   Updated September 22, 2022 at 7:52am   2 Most recent comment from Marko Davidović:Hello Shivani, I can see that this is a duplicate ticket, and we already covered this topic in another ticket: https://tmsplugins.ticksy.com/ticket/3130256/ For future reference, please don't op ... Brasileu Compatibility with Wp RocketClosed Pre-purchase questions for Amelia   Updated September 21, 2022 at 1:41pm   2 Most recent comment from Uroš Jovanović:Hello Brasileu,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ ... Francisco Silva Work with Formidable Forms/SSAClosed Pre-purchase questions for Amelia   Updated September 21, 2022 at 9:09am   2 Most recent comment from Uroš Jovanović:Hello Francisco, Thank you for reaching out to us.1. Employees can be connected to one Google Calendar at a time, and if you, as an admin, want to see all of these appointments, you could have all th ... Etienne Mansard Add service durationClosed Pre-purchase questions for Amelia   Updated September 21, 2022 at 7:02am   2 Most recent comment from Marko Davidović:Hello Etienne, Thank you for reaching out to us.This is an easy fix. You just need to set you default time step in Amelia/settings/general settings to 5 minutes and that is itPlease try it out and let ...