We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay

Public Tickets

Robert Rentler Booking possibilitiesClosed Pre-purchase questions for Amelia   Updated November 1, 2022 at 12:43pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us.Our plugin currently supports time slot booking during one day, so if it is just renting of co-working space for a couple of hours a day, then it is poss ... Shohag Individual Services Shareable LinkClosed Pre-purchase questions for Amelia   Updated November 1, 2022 at 9:29am   4 Most recent comment from Marko Davidović:Hello Shohag,You are most welcome. And I'll kindly ask you to add it as a feature suggestion on this link https://features.wpamelia.com/ Features are pushed up on our "to-do" list when there are ... Ayoub websiteClosed Pre-purchase questions for Amelia   Updated October 31, 2022 at 11:49am   2 Most recent comment from Uroš Jovanović:Hello Ayoub,Thank you for expressing interest in the Amelia plugin.It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fi ... Mauricio Adolfo Ayala Aguirre MERCADO PAGOClosed Pre-purchase questions for Amelia   Updated October 28, 2022 at 5:52pm   2 Most recent comment from Uroš Jovanović:Hello Mauricio,Thank you for expressing interest in the Amelia plugin.Unfortunately, there is currently integration with Mercado pago with Amelia's built-in features. You can suggest that featu ... Hans-Peter Wellke EventsClosed Pre-purchase questions for Amelia   Updated October 28, 2022 at 6:47am   2 Most recent comment from Marko Davidović:Hello Hans-Peter, Thank you for reaching out to us.Unfortunately, currently, this feature is not built-in in Amelia. You can only have one at a time. The integration works this way, and it doesn' ... Frank C Fang Employees section missingClosed Pre-purchase questions for Amelia   Updated October 26, 2022 at 2:00pm   6 Most recent comment from Marko Davidović:Hello Frank,You are most welcome. We wish you all the best and have a nice day also.  Leonardo Vasconcelos Lima upgrade de softwareClosed Pre-purchase questions for Amelia   Updated October 26, 2022 at 8:43am   2 Most recent comment from Uroš Jovanović:Hello Leonardo,Thank you for expressing interest in the Amelia plugin.When you upgrade licenses, you will have to pay the difference between the two licenses. When the upgrade is done, you simply re ... Branquet Corentin Generate Google calendar EventClosed Pre-purchase questions for Amelia   Updated October 27, 2022 at 1:38pm   17 Most recent comment from Marko Davidović:Hello again Branquet,We just got the feedback from our colleagues and they have sent some examplesExample of $appointmntData array array (  'id' => 924,  'bookings' =>   array ... Ryan Stark Multiple types of appointmentsClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 2:15pm   2 Most recent comment from Uroš Jovanović:Hello Ryan,Thank you for expressing interest in the Amelia plugin.You can check out our demo websites and see the functionality of the Amelia plugin and after that let us know if you have any other ... Lim Zheng Zhou Not showing on mobile viewClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 10:50am   8 Most recent comment from Uroš Jovanović:Hello Ana,Glad to hear that the issue has been resolved.Please let us know if you have any other questions. Derik Product questionClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 9:44am   4 Most recent comment from Uroš Jovanović:Hello Derik,Thank you for reaching back out to us and for purchasing the plugin.The installation process for our plugins and add-ons is simple and straightforward, and shouldn’t cause you any troub ... ALHANOUF ALGHAIHAB Ask about tickets for eventClosed Pre-purchase questions for Amelia   Updated October 25, 2022 at 7:52am   2 Most recent comment from Marko Davidović:Hello ALHANOUF ALGHAIHAB, Thank you for your interest in our product.We have a "ticket" but not in a conventional sens. You can read more about it on this link https://wpamelia.com/events-pricing/.As ... Diego Andreo Pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated October 24, 2022 at 12:35pm   2 Most recent comment from Uroš Jovanović:Hello Diego,Thank you for expressing interest in the Amelia plugin.1. If you are referring to booking multiple time slots at once, that is currently not possible with Amelia's built-in features, ... PIERRE MATHIEU Assistance paramètre améliaClosed Pre-purchase questions for Amelia   Updated October 24, 2022 at 11:44am   4 Most recent comment from Marko Davidović:Hello Pierre,Thank you for your additional explanation.If you already have our licenses, please write to us in the Amelia category. The reason we ask you to do this is that there has been a lot of abu ... Banaurs Cosmin Amelia doesn't load with cache pluginClosed Pre-purchase questions for Amelia   Updated October 24, 2022 at 9:15am   3 Most recent comment from Uroš Jovanović:Hello Banaurs,Thank you for reaching out to us.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as ...