As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
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https://wpreportbuilder.com

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Public Tickets

Thanh Can Amelia be used on Wix site as plugin or HTML code?Closed Pre-purchase questions for Amelia   Updated July 24, 2020 at 11:34am   2 Most recent comment from [deleted]:Hi Thanh,Thank you for your interest.Unfortunately no. Amelia is WordPress booking plugin and it can be installed just in the WordPress environment.  Kimberley Archer Lost purchase codeClosed Pre-purchase questions for Amelia   Updated July 24, 2020 at 9:56am   4 Most recent comment from Miloš Jovanović:Hi Kimberley,Can you please tell me which email did you use to purchase our plugin so I can check in the database.Well there is no built in feature, but there is some workaround. For example if your ... giuseppe AmeliaClosed Pre-purchase questions for Amelia   Updated July 23, 2020 at 11:22am   2 Most recent comment from Miloš Jovanović:Hi giuseppe,Thank you for your inquire.Sorry to disappoint you but unfortunately something like you require is not possible to achieve with our plugin built-in features at the moment.Best regards. Thomas Dodds Bundle servicesClosed Pre-purchase questions for Amelia   Updated July 23, 2020 at 10:22am   4 Most recent comment from [deleted]:Sounds good, I will inform you. Praise Woocommerce and onsite paymentClosed Pre-purchase questions for Amelia   Updated July 23, 2020 at 9:36am   2 Most recent comment from Miloš Jovanović:Hi Praise,Thank you for your inquire.Yes, you can set the payments to be on-site or online (in your case using WooCommerce)Best regards. Ian Pre-purchase questionsClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 8:49pm   6 Most recent comment from [deleted]:Hi Ian, Yes, that is a full version feature, sorry, I thought that you are looking at our demo website. You can try all our full version features on our sandbox website: https://sports.wpamelia.com/ Bruce Appointment PackagesClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 12:24pm   2 Most recent comment from [deleted]:Hi Bruce,Thanks so much for your interest in Amelia.Unfortunately we still do not have package option in Amelia, but we are currently working on it, so it should be out in couple of months. If you are ... Juan Jose Jaramillo Allow staff to cover different areasClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 10:36am   2 Most recent comment from Miloš Jovanović:Hi Juan,Thank you for your inquire.We do have an option for employee to work on multiple locations, you can find more information on this link.Best regards. Nathaniel Haswell loginsClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 9:40am   4 Most recent comment from [deleted]:Hi,We do not have multivendor option in Amelia. Such scenario is not possible, all the payments are processed to one account, admin's account so you can not pay the employees directly.  Ken Questions about Calendar WorkflowClosed Pre-purchase questions for Amelia   Updated July 21, 2020 at 8:38am   2 Most recent comment from [deleted]:Hi Ken,Thank you for your interest in our plugin.1. Yes, it is possible and I would advice exactly the same workaround to avoid double bookings. Each employee can have only one Google calendar connect ... Jeffrey Booking time slot on staff profile pageClosed Pre-purchase questions for Amelia   Updated July 20, 2020 at 12:48pm   6 Most recent comment from Miloš Jovanović:Hi Jeffrey,You are welcome.Have a great day!Best regards. Vamsi Janaki Regarding WP Amelia PluginClosed Pre-purchase questions for Amelia   Updated July 20, 2020 at 10:30am   2 Most recent comment from [deleted]:Hi Vamsi,I am not sure what Microsoft bookings are, and such sync is not possible.We are currently working on Microsoft Office 365 Calendar sync and it will be released very soon.  Tim Add to calendar code/link?Closed Pre-purchase questions for Amelia   Updated July 20, 2020 at 10:17am   4 Most recent comment from [deleted]:Hi Tim,If you set email and/or SMS notifications your client can receive notification after the booking with all details about the appointment and can also receive reminder one day before the appointm ... Robert GST and INRClosed Pre-purchase questions for Amelia   Updated July 17, 2020 at 6:34pm   4 Most recent comment from [deleted]:Hi Robert, I am not familiar with VAT and TAX in different countries. For these matters you would need to consult our reseller Paddle, since thy are handling that part.https://paddle.com/support/welc ... René WooCommerce IntegrationClosed Pre-purchase questions for Amelia   Updated July 17, 2020 at 5:40pm   3 Most recent comment from René:Hi Nevena,thanks for your swift reply! This answers my questions.Kind Regards