We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Bo-Lennart Andersson TranslationClosed   Powerful Filters for wpDataTables   Updated November 6, 2023 at 1:13pm   6 Most recent comment from Miloš Jovanović:Hello, I have confirmation how you can translate the "Search" button of the Powerful Filters directly in the Code of the Add-on, but I am still checking if you need a multi-lingual Site, how we migh ... Syed Omar Saving filtersClosed   Powerful Filters for wpDataTables   Updated October 24, 2023 at 11:32am   2 Most recent comment from Miloš Jovanović:Hi Syed,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Syed Omar Pop up for filtersClosed   Powerful Filters for wpDataTables   Updated October 18, 2023 at 2:45pm   2 Most recent comment from Miloš Jovanović:Hi Syed,Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respo ... Richard Vertical filters?Closed   Powerful Filters for wpDataTables   Updated April 18, 2023 at 3:35pm   4 Most recent comment from Miloš Jovanović:Hi, Richard.Firstly, my apology for the waiting time on this reply.We had our Orthodox Easter holiday break which increased the delay.Thank you very much for your patience.I am delighted to see that ... Chris Version Changes DetailsClosed   Powerful Filters for wpDataTables   Updated April 6, 2023 at 12:15pm   2 Most recent comment from Miloš Jovanović:Hi, Chris.You can always check our ChangeLog page here;and toggle between the main plugin and add-ons on these tabs above to check the Patch Notes for each update.Additionally, you will be able to see ... Michael D\'Onofrio ADA ComplianceClosed   Powerful Filters for wpDataTables   Updated February 21, 2023 at 4:17pm   2 Most recent comment from Miloš Jovanović:Hi, Carol Thanks for reaching out to us. At this time, unfortunately, we are still not 100% WCAG/ADA compatible, but we plan to do this in the future. We can't say an ETA right now, because our ... Timea Olah Custom LogicClosed   Powerful Filters for wpDataTables   Updated February 2, 2023 at 8:51pm   2 Most recent comment from Miloš Jovanović:Hi, Kevin AndersonSorry for the delay-With the current built-in capabilities of our plugin, it is not possible to filter column visibility like that,if i understood correctly, you don't only nee ... Luis Lobato PlaceholdersClosed   Powerful Filters for wpDataTables   Updated December 14, 2022 at 7:07pm   2 Most recent comment from Miloš Jovanović:Hi, Luis Thanks for reaching out to us-If you wish to use the %VAR1% in the predefined filter value like that, it can only be used with a filter as "text" Then you will be able to pass the VAR va ... John Limit # of Records a User Can CreateClosed   Powerful Filters for wpDataTables   Updated December 5, 2022 at 4:48pm   8 Most recent comment from Miloš Jovanović:Hi, John You're welcome, i am happy to advise.Please don't hesitate to create new tickets for any questions you might haveHave a nice day! Antonino Search in selectbox/multiselectboxClosed   Powerful Filters for wpDataTables   Updated November 25, 2022 at 5:23pm   4 Most recent comment from Miloš Jovanović:Hi, Antonino You're welcome.Please don't hesitate to open new tickets whenever you have any questions and we will be happy to answer.Thank you Vanessa Page very slow after installationClosed   Powerful Filters for wpDataTables   Updated November 18, 2022 at 3:09pm   4 Most recent comment from Miloš Jovanović:Hi, Vanessa  Thanks for reaching out to us - Sorry for a delayed response I am happy to see that you resolved this issue by creating a Manual table by importing of the excel file, just curious abou ... Augusto Using %CURRENT_USER_LOGIN% in SQL queryClosed   Powerful Filters for wpDataTables   Updated August 19, 2022 at 7:59pm   2 Most recent comment from Miloš Jovanović:Hi, AugustoSorry for the delayIt might be tricky to determine exactly the issue with this SQL Query,i will ask for help from our 2nd level Team if needed;but it will be much easier, if we go back to ... Sergio Filtering optionsClosed   Powerful Filters for wpDataTables   Updated August 2, 2022 at 1:49pm   2 Most recent comment from Uroš Jovanović:Hello Sergio,Thank you for reaching out to us.Can you please elaborate on what you are referring to in your query?Looking forward to your reply. John Charlesworth Hiding ChartsClosed   Powerful Filters for wpDataTables   Updated July 13, 2022 at 5:29pm   7 Most recent comment from Miloš Jovanović:Hi, John The developers confirmed this for me. - I am sorry to disappoint you, but at this time, this is not achievable with any of the functionalities in our plugin. Please feel free to search on ... EllisonEngenius search option within a filterClosed   Powerful Filters for wpDataTables   Updated June 13, 2022 at 1:56pm   12 Most recent comment from Miloš Jovanović:Hi, EllisonEngeniusNo problem at allThank you, we will certainly do our absolute best on this.If you have any other questions, we will be here to assist, please don't hesitate to open a new tick ...