We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Martin Husslage Cell filtersClosed   wpDataTables   Updated January 23, 2017 at 7:27pm   5 Most recent comment from Martin Husslage:Thanks but I would have thought a role up feature and footer calcs are part of the minimum functionality requirements for a reporting package.   Unfortunate.   I liked some of the other features.Reg ... rashhush Modal modeClosed   wpDataTables   Updated January 23, 2017 at 2:06pm   2 Most recent comment from Miloš Jovanović:Hi Harry,Thank you for your purchase.Thank you for your suggestion. It is a very good idea and I will put it on our TODO list so maybe we will implement it in future.Unfortunately we have a lot of ta ... Gary Foster Counter field not displayingClosed   wpDataTables   Updated January 23, 2017 at 1:15pm   2 Most recent comment from [deleted]:Hi MyWifesGeek,This is probably caused by using variables in your query. Using AS could be a problem to because we are using it for built in plugin settings so please try to use "Displayed header" o ... 19moonlight71 Rows not staying in orderClosed   wpDataTables   Updated January 22, 2017 at 2:17am   7 Most recent comment from [deleted]:Hi 19moonlight71,You should enable sorting and set default sort column so table can be sorted by some values. I have enabled it and set Default sort column Your Home's Sales Price. You can change De ... Aditya URLs datatypeClosed   wpDataTables   Updated January 20, 2017 at 9:01pm   2 Most recent comment from Miloš Jovanović:Hi Aditya,Thank you for your purchase.This issue is fixed in our upcoming patched version on CodeCanyon. To fix this issue go in file ../wp-content/plugins/wpdatatables/controllers/wdt_ajax_actions. ... GrishkoCanada Why does loading the table generate 3 admin-ajax.php callsClosed   wpDataTables   Updated January 20, 2017 at 4:00pm   4 Most recent comment from Miloš Jovanović:Hi GrishkoCanada,Could you do a screen cast with this problem and open developers tools.Also send me some screenshots of your page and I will try to help you out. duckstanceDigital PDF Download CustomizationClosed   wpDataTables   Updated January 20, 2017 at 3:10pm   4 Most recent comment from [deleted]:Hi duckstanceDigital, You can find code in file class.wpdatatable.php starting with line: if( !empty($this->_tableToolsConfig['pdf'] ) ) { Also you have few more examples at datatables documenta ... Lara InstallationClosed   wpDataTables   Updated January 20, 2017 at 2:04pm   18 Most recent comment from [deleted]:Hi Lara,You can add one more column to benchmark price table and add order numbers in that column. So in row where is first quarter 2016 you'll add 1, for second quarter 2016 you'll add 2 and so ... Rob Hibbs Date FormattingClosed   wpDataTables   Updated January 20, 2017 at 9:27am   1 Most recent comment from Rob Hibbs:Hello, Love your plugin amazing work!  Just a simple question for you. Currently dates are limited to being displayed as month/day/year or 25/1/2017 for example. Just wondering if it is possible to ... dexleary Colours not changing in rowsClosed   wpDataTables   Updated January 19, 2017 at 7:26pm   5 Most recent comment from [deleted]:HI Dexleary,For increasing font size in header you can use somthing like: .wpDataTablesWrapper table.wpDataTable thead tr th { font-size:20px; }For column width you have option to adjust it in "Op ... 19moonlight71 Table doesn't show up in WPClosed   wpDataTables   Updated January 19, 2017 at 2:06pm   4 Most recent comment from Miloš Jovanović:Hi 19moonlight71,I hope everything is working fine now.We are glad that you found out the solution. If you have any issues feel free to open a new ticket. 19moonlight71 Removal of search boxClosed   wpDataTables   Updated January 19, 2017 at 1:30pm   2 Most recent comment from [deleted]:Hi 19moonlight71,Easeast way would be to just hide it with CSS. You can find tutorial here:http://wpdatatables.com/faq/how-to-hide-global-search-block/ Patrick Removing sorted class from a columnClosed   wpDataTables   Updated January 19, 2017 at 1:54am   3 Most recent comment from Patrick:Perfect thank you Emre table in front-end has no formatting, search, pagination, etc.Closed   wpDataTables   Updated January 18, 2017 at 8:59pm   9 Most recent comment from Miloš Jovanović:Hi Emre,You are welcome.We'd greatly appreciate it if you could take a minute and leave a review on CodeCanyon on this link. Thanks!  dobsware Can't add atachmentsClosed   wpDataTables   Updated January 18, 2017 at 5:00pm   16 Most recent comment from Miloš Jovanović:Hi David,You are welcome.We will include this for our future updates.