We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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Public Tickets

Jeremy Tran Displaying both parent table parameters and child table in same page   Master-Detail Tables for wpDataTables   Updated March 27, 2025 at 1:50pm   3 Most recent comment from Jeremy Tran:Thanks Milos!I ended up figuring it out and wanted to share what I did for someone else who may be looking for the same.Here are the steps for implementing a parent-child table relationship using wpDa ... Scott Mason Master-detail data does not display on page when using %% placeholders and GET method   Master-Detail Tables for wpDataTables   Updated March 19, 2025 at 2:01pm   7 Most recent comment from Scott Mason:thanks for your reply milos. No, I am using "Send Parent Row data" but all placeholders appear blank even if there is data available. Attached is a video which may help to demonstrate the issue more c ... Rudi Parent & Child Table details (placeholders)Closed   Master-Detail Tables for wpDataTables   Updated March 13, 2025 at 1:59pm   4 Most recent comment from Miloš Jovanović:Hi Scott, We found your tickets and replied to them now.Please check out our reply there, and we can proceed further.As we can not reproduce the issue, we advised you on possible steps, and then we wi ... Scott Mason All rows not loading until user interaction   Master-Detail Tables for wpDataTables   Updated March 13, 2025 at 1:57pm   2 Most recent comment from Miloš Jovanović:Hi Scott, As mentioned on the other ticket, my apologies for the waiting time. We had issues with this ticketing system and are planning to move to the new one soon.- In regards to this issue, we can ... Richard Hyjack custom code in button getting stripped   Master-Detail Tables for wpDataTables   Updated March 5, 2025 at 3:58pm   1 Most recent comment from Richard Hyjack:In WpDataTables we've added a button that launches into a new page using html code and target="_blank",In Master Detail Tables, the code to open in a new window is getting stripped out and not w ... Ted Northrup data displays   Master-Detail Tables for wpDataTables   Updated March 4, 2025 at 7:16pm   3 Most recent comment from Miloš Jovanović:Hi Ted, As mentioned on your other tickets, my sincere apologies for all this waiting time.We had serious issues with the notifications on this ticket system.We added a new message system directly on ... Alfred HIPKINS FormsClosed   Master-Detail Tables for wpDataTables   Updated February 27, 2025 at 7:42pm   9 Most recent comment from Miloš Jovanović:Hi Alfred, Understood. We will close this one, but we are going to cover all your other tickets as quickly as possible.Thank you. Lyn SupportClosed   Master-Detail Tables for wpDataTables   Updated February 6, 2025 at 12:02am   2 Most recent comment from Miloš Jovanović:Hi Lyn, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your patien ... Tanja Pichler How to Add Multiple Master-Detail-Links to Different Child Tables in One Row?Closed   Master-Detail Tables for wpDataTables   Updated February 4, 2025 at 9:36am   1 Most recent comment from Tanja Pichler:Dear wpDataTables Support Team, I am using wpDataTables and would like to add multiple links in one row that direct users to different Child Table data pages. Specifically, I have several columns in ... Frank %variable% showing up on page/post when value emptyClosed   Master-Detail Tables for wpDataTables   Updated February 3, 2025 at 11:48am   3 Most recent comment from Miloš Jovanović:Hello guys, My sincerest apology, there was an error on this ticket from my end - I wrote a reply, but it somehow did not get sent properly. This will not happen again, thank you very much for your pa ... Ted Northrup detail table varietyClosed   Master-Detail Tables for wpDataTables   Updated January 26, 2025 at 1:30pm   1 Most recent comment from Ted Northrup:I love WpDataTables and your support has been excellent. Now I want to take it to another level via Master-Detail. And regardless of your answer here, I intend to buy it this week.  This is NOT a b ... Alfred HIPKINS Error saving tableClosed   Master-Detail Tables for wpDataTables   Updated January 9, 2025 at 3:07pm   4 Most recent comment from Miloš Jovanović:Hi Alfred, If you can't reproduce the issue anymore, we can consider it solved for now, but we will be on standby, so let me know if it reoccurs anytime and we can take another look.Thank you. Mo Marid Wrong purchaseClosed   Master-Detail Tables for wpDataTables   Updated January 3, 2025 at 4:30pm   3 Most recent comment from Miloš Jovanović:Hello, Firstly, I would like to sincerely apologize for the delayed response as we have been experiencing an unusually high number of tickets. I am sorry that it has taken longer than usual to respond ... Tony Wolsey Master Detail Popup not displaying on Front-endClosed   Master-Detail Tables for wpDataTables   Updated December 30, 2025 at 5:06am   1 Most recent comment from Tony Wolsey:HelloI am using the Master-Detail add-on. I am getting the popup to display on the backend but I cannot get the master detail popup to display on the front-end. The screen dims when I select the more ... Alfred HIPKINS Create Search FormClosed   Master-Detail Tables for wpDataTables   Updated December 26, 2024 at 8:18pm   1 Most recent comment from Alfred HIPKINS:I have a huge table for which I would like to create a form which generates a query and displays the results. I'd like to have the results displayed in paragraph form. Do you have such a tool?