As previously announced via banners and our newsletters, support is no longer available through this platform.

For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.

You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.

Paid customers: Please log in to your store account for support.

Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com

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Public Tickets

Keith Multiple time slot bookingsClosed Pre-purchase questions for Amelia   Updated March 5, 2020 at 9:44am   2 Most recent comment from Keith:Hi, sorry I asked this question a few days ago and I have just seen your reply.  Sorry for asking again, please ignore. Sajid Multiple Service BookingClosed Pre-purchase questions for Amelia   Updated March 5, 2020 at 8:32am   4 Most recent comment from [deleted]:Hi Sajid,Yes, we have custom fields and you can make this with radio button option.Yes, coupons can be used as well, more about coupons here: https://wpamelia.com/admin-finances/Yes, we have option f ... Georgia Package option?Closed Pre-purchase questions for Amelia   Updated March 5, 2020 at 8:22am   2 Most recent comment from [deleted]:Hi Georgia,Thanks for your interest.Unfortunately, we do not have package option at the moment. If you are interested, I can add your emali, and notify you when this feature is available. Daniel Info about AmeliaClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 3:32pm   4 Most recent comment from [deleted]:Hi Daniel,Yes, please take a look at this link.Best regards. YVES TAN No Show PricingClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 10:56am   2 Most recent comment from [deleted]:Hi,  Thanks for your inquiry! Yes, if your service do not have price it won't be shown, so you just put 0 as a price and it wont show at all. David Features and plugin capabilityClosed Pre-purchase questions for Amelia   Updated March 4, 2020 at 10:47am   2 Most recent comment from [deleted]:Hi David,Thank you for your interest in our plugin.Something similar is possible if you use our service booking but you would need to use some workarounds to achieve this and I am not sure that you wi ... Raghu CustomizationClosed Pre-purchase questions for Amelia   Updated March 3, 2020 at 2:43pm   4 Most recent comment from [deleted]:Hi Raghu,If you make it as event, that employee won't be available for bookings for appointments in that period.Our appointment module can handle appointments that last up to 23:59h, and events c ... Roxana LanguagesClosed Pre-purchase questions for Amelia   Updated March 3, 2020 at 9:51am   2 Most recent comment from [deleted]:Hi Roxana,Thank you for your interest in our plugin.At the moment we have Spanish, German and Italian translation included in our plugin however, if you need to use it on the same website as multiling ... Godwin Multiple Users on One WebsiteClosed Pre-purchase questions for Amelia   Updated March 2, 2020 at 5:57pm   2 Most recent comment from [deleted]:Hi Godwin,Thank you for your interest in our plugin.In our plugin each employee user can have access to the back-end with Amelia WordPress employee user role. That role gives them the permission to se ... Thomas Ljung Google Calendar SyncClosed Pre-purchase questions for Amelia   Updated March 2, 2020 at 5:08pm   6 Most recent comment from [deleted]:Hello Thomas, Yes, they recently changed some steps, we will update our documentation as soon as possible, sorry about that. Glad to hear the issue is gone! Thank you for letting us know. If you h ... Adrian Pop BookingsClosed Pre-purchase questions for Amelia   Updated March 2, 2020 at 10:47am   2 Most recent comment from [deleted]:Hi Adrian,Thanks to your interest.It is possible to to make one appointment per day, just since it is by default showing time slots it need to be hardcoded to show for example Book instead of time slo ... Marian EventsClosed Pre-purchase questions for Amelia   Updated March 2, 2020 at 10:30am   2 Most recent comment from [deleted]:Hi Marian,Thank you for your inquiry. Unfortunately we don't have hooks (action and filters) at the moment. What we have is a few JS hooks that is triggered depends on the view: window.beforeAdd ... Ani Palmo Package salesClosed Pre-purchase questions for Amelia   Updated March 2, 2020 at 9:46am   2 Most recent comment from [deleted]:Hi Ani Palmo,Thank you for your interest in our plugin.Unfortunately something like this is not possible at the moment since we don't have packages option supported in our plugin. We only have co ... Thomas Ljung Language customizationClosed Pre-purchase questions for Amelia   Updated February 27, 2020 at 12:34pm   2 Most recent comment from Miloš Jovanović:Hi ThomasThank you for your inquire.We have Swedish translation, but not all the strings are translated, since we had some new features added since we added the translation.And also our customers tran ... Ana Balan woocommerce integrationClosed Pre-purchase questions for Amelia   Updated February 27, 2020 at 12:21pm   2 Most recent comment from [deleted]:Hi Ana,Thank you for your interest in our plugin.The customer is redirected to the cart at the moment. In our next version there will be option in database to set redirection to the checkout page but ...