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Public Tickets

Tom ImprovementsClosed   Amelia   Updated May 7, 2024 at 7:33am   2 Most recent comment from Stefan Petrov:Hi Tom,Thanks for reaching out to us.Apologies, our policy is to have one ticket per topic since, in that way, issues and questions that are related to different subjects will be in separate tickets s ... Gustavo Dalmás notificaciones por mail no lleganClosed   Amelia   Updated May 6, 2024 at 9:22pm   2 Most recent comment from Uroš Jovanović:Hola Gustavo, Gracias por contactarnos. Un problema con las notificaciones por correo electrónico podría ser causado por varias razones: Tu proveedor de alojamiento está bloqueando todas las config ... Robert Pothier Google Calendar IntegrationClosed   Amelia   Updated May 6, 2024 at 9:11pm   2 Most recent comment from Uroš Jovanović:Hello Robert,Thank you for reaching out to us and for your patience.1. This should not cause such an issue as the connection with the Google Calendar will remain if it's configured properly on th ... Ben Stacey Custom Availability for a serviceClosed   Amelia   Updated May 6, 2024 at 8:47pm   2 Most recent comment from Uroš Jovanović:Hello Ben,Thank you for reaching out to us and for your patience.For that purpose, you can assign services to specific work hour periods on the Amelia/Employees/Work hours page.Please let me know if t ... Daniel Setting up tour optionsClosed   Amelia   Updated May 6, 2024 at 8:32pm   4 Most recent comment from Uroš Jovanović:Hello Daniel,Thank you for the update on this and for your patience.For that purpose, you could use the Resources feature and enable the "Enable Resource usage for a group booking" option with the Qu ... Rafael Albornoz Customer Support abbout Employee PanelClosed   Amelia   Updated May 6, 2024 at 8:30pm   2 Most recent comment from Uroš Jovanović:Hello Rafael,Thank you for reaching out to us and for your patience.I would suggest that you reinstall the Amelia plugin on your website and let me know if the issue has been resolved.If that does n ... Anthony Tissot Configure ameliastepbookingClosed   Amelia   Updated May 6, 2024 at 6:29pm   7 Most recent comment from Marko Davidović:Hello again,We are glad to hear that everything is working fine now and should you have any further inquiries, we kindly request that you open separate tickets for each question and we will gladly he ... Henrry Reviews on employeesClosed   Amelia   Updated May 6, 2024 at 6:15pm   4 Most recent comment from Marko Davidović:Hello again,We try to help as best as we can or to offer some workaround when this is possible but for some features there is none so we can not help until this is implemented. We will close this one ... Scott Miller Coupon codesClosed   Amelia   Updated May 6, 2024 at 6:06pm   2 Most recent comment from Marko Davidović:Hello there, Thank you for reaching out to us.Please check if that events is added in the list we can see that you have 18 events and also please provide us URL of the page so that we can test this.Lo ... Gauthier How to implement subscriptionClosed   Amelia   Updated May 6, 2024 at 5:43pm   4 Most recent comment from Marko Davidović:Hello again,My apologies but we are still not quite sure what you want to achieve exactly. We will try to help as best as we understand but in case this does not help please send us short one minute v ... Alexandre Salmi SMTP SettingsClosed   Amelia   Updated May 6, 2024 at 10:55am   10 Most recent comment from Stefan Petrov:Hello Alexandre,I've responded to that ticket. We can continue the troubleshooting there. Apologies for the inconvenience. Kavaitri Booking CapacityClosed   Amelia   Updated May 6, 2024 at 10:04am   7 Most recent comment from Marko Davidović:Hello again,I'm afraid that this time we do not quite get what the issue is. Can you please send us a short one minute video of the issue so that we get a clearer picture of the issue.Looking for ... Natascha Vantuykom appointments on locationClosed   Amelia   Updated May 6, 2024 at 9:57am   2 Most recent comment from Stefan Petrov:Hello Natascha,Unfortunately, there is currently no such option with Amelia's built-in features. You would need to calculate this manually and add a fee to service pricing, as well. Please feel ... Nino 2 Employees (and services )but same scheduleClosed   Amelia   Updated May 6, 2024 at 9:55am   4 Most recent comment from Stefan Petrov:Sure, that's also one of the workarounds, but i guess creating two employees with the same emails (+1) is an easier configuration than forwarding conditions, but thanks for the suggestion. Nicki Truesdell email zoom linkClosed   Amelia   Updated May 6, 2024 at 9:53am   2 Most recent comment from Stefan Petrov:Hello Nicki,Thanks for reaching out to us. After configuring a Zoom integration, you also need to make sure that the Zoom placeholders are added to the notification templates. Once a booking is confir ...