Okay

Please note that standard item support does not include:

  • Customization services;
  • Installation services;
  • Writing MySQL queries (for wpDataTables plugin);
  • Writing advanced CSS;
  • Resolving and debugging third party software and hardware issues;
  • Preparing files and tables;
  • Skype, Teamviewer calls or etc.

Public Tickets

Mark Taylor Can't move past Payment screen   Amelia   Updated 8 hours ago   1 Most recent comment from Mark Taylor:Strange intermittent problem, hopefully you can have a suggestion. The schedule system seems to work when I test it and when the owner tests it. But, some people it doesn't work. She sent me a vi ... Thorlakur Ludviksson Send test email fails with Error   Amelia   Updated 8 hours ago   1 Most recent comment from Thorlakur Ludviksson:Hi,I believe I have set the SMTP correctly up (I use Brevo SMTP). Assuming I have, I started customizing (and translating) the notification emails. But upon testing one, I got a vague Error message ... Adam Donatelli Stripe payment option not available   Amelia   Updated 9 hours ago   5 Most recent comment from Marko Davidović:Hello again,Yes it does and you are not installing the correct version that we have sent you.Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could l ... Gabriel User Registration WP <> Amelia   Amelia   Updated 9 hours ago   4 Most recent comment from Marko Davidović:Hello Mona,If you have any question please open your own ticket since your question and our answer will get other users also. We do not want to disturb other users and we will gladly respond to any q ... Thorlakur Ludviksson Edit information in Woocommerce payment page   Amelia   Updated 10 hours ago   1 Most recent comment from Thorlakur Ludviksson:I want to translate strings and edit out information given in the payment page (and probably also in the cart, but I don't use that as it is). See screenshot where I have drawn a red line over in ...