Thanks for reaching out to us. Have you updated to the latest version of Amelia (8.8.1)?
We are currently experiencing an issue with customer panel redirection if the employee panel is not configured in the User Role Settings. Customers receive the link, but the redirection does not work after they change their password. The solution is to ensure that the employee panel is configured in User Role Settings (I assume you already have this set up).
If you can provide WP admin credentials, I can log in and troubleshoot the issue.
I've been using Amelia for about a year now and up til now the customer panel Acces link worked.
Last week a client reached out to tell me when she clicked the link she was redirected to a 404 Error page not found.
I tried it today and it still doesn't work.
I don't recall changing anythng. What could be the problem and how can I fix it?
Hi Lisa,
Thanks for reaching out to us. Have you updated to the latest version of Amelia (8.8.1)?
We are currently experiencing an issue with customer panel redirection if the employee panel is not configured in the User Role Settings. Customers receive the link, but the redirection does not work after they change their password. The solution is to ensure that the employee panel is configured in User Role Settings (I assume you already have this set up).
If you can provide WP admin credentials, I can log in and troubleshoot the issue.
Kind Regards,
Stefan Petrov
[email protected]
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