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I've been using Amelia for about a year now and up til now the customer panel Acces link worked.
Last week a client reached out to tell me when she clicked the link she was redirected to a 404 Error page not found.
I tried it today and it still doesn't work.
I don't recall changing anythng. What could be the problem and how can I fix it?
Hi Lisa,
Thanks for reaching out to us. Have you updated to the latest version of Amelia (8.1.1)?
We are currently experiencing an issue with customer panel redirection if the employee panel is not configured in the User Role Settings. Customers receive the link, but the redirection does not work after they change their password. The solution is to ensure that the employee panel is configured in User Role Settings (I assume you already have this set up).
If you can provide WP admin credentials, I can log in and troubleshoot the issue.
Kind Regards,
Stefan Petrov
[email protected]
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Hi Lisa,
No worries—no data will be lost. You’re essentially just overwriting the current version of the license.
There are a couple of ways to install it. Feel free to check out this article: Installation
Of course, let me know if you have any questions or issues.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hey Stafan
I just downloaded the file from the TMS store and uploaded it to the website. It is now on Version 8.2 not 8.8.1 like you said. Where do I find the most recent version?
The problem is still happening that when I click on the customer panel link in the notification it redirects the client to a 404 page not found.
Also the customer and the employee recieve a google calendar invitation even though I configured the integrations setting not to send a google calendar invitation.
Thank you for your help
Lisa
Hi Lisa,
Amelia 8.2 is actually the latest version—prior to that, it was 8.1.1. However, the redirection issue has not been resolved in this version.
As I mentioned previously, the issue is related to the redirection link not functioning when the Employee Panel is not configured in the User Role section. To ensure the redirection works correctly (even with version 8.1.1), both the Customer and Employee Panels need to be properly configured. On these links you can find more information about the configuration.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables