Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
-
Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
-
Browse our detailed documentation (Amelia, wpDataTables)
-
Explore helpful articles,
-
Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Help! urgent! when I Log into your store with the credentials I received when I purchased the plugin, I try to download the plugin and I get this message: you are not allowed to download file. I already deleted the Lite plugin and I need to urgently complete my project using your premium plugin. I also downloaded the Lite plugin again (after deleting it) hoping I could activate it with purchase code but the activation part is grayed out. Help! Thanks in advance for your assistance
Hi Milos. Your suggestion of using another browser worked to download the file. however I cannot install the plug-in from either browser. From WordPress I go to add plugins, cluck upload plugin, choose file-- the zip file--, Click install now and this is the error message I get in both browsers:
The link you followed has expired.
Please try again.
Please help ASAP as I’m on deadline. Thanks. I have a Mac and I was using Chrome and then I switched to Safari. Again, I cannot upload with either browser.
Hi Michael,
Please follow this guide and it should be solved :
Are You Getting “The link you followed has expired” Error in WordPress?
If our article does not load for any reason, you can also check out this Guide by wpBeginners.
You can also check other, manual ways to install here : Installation
Let me know how it goes.
Kind Regards,
Miloš Jovanović
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables