Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Bonjour,
J'ai un soucis avec l'adresse mail qui envoi les notifications de confirmation, rappel, etc.
J'ai configuré deux employés et deux services sur Amelia et c'est toujours le même employé qui est l'expéditeur des mails de notification pour les deux services, alors qu'ils sont attribué à deux employés différents.
Pouvez-vous m'aider à trouver une solution.
Je vous envoi en copie deux mails tests que j'ai réalisé pour deux services différents pour deux villes différentes (donc deux employés différents).
Bonne journée,
Lucas Berthou
Attached files: confirmation_mail_brest.png
confirmation_mail_quimper.png
Hello there,
Thank you for reaching out to us.
I'm afraid we don't understand what exactly you want to achieve and what exactly is the issue? Can you explain in a little more detail and send us some more screenshots including settings or a short one-minute video?
Looking forward to your reply.
Kind Regards,
Marko Davidovic [email protected]
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Hello Marko,
Voici un message plus détaillée de mon problème en pièce jointe. J'espère que ça sera plus clair pour toi.
Bonne journée
Attached files: problem_plugin_amelia.pdf
Hello again,
Unfortunately, we are unable to fully understand your document as we do not speak French. While we can translate the ticket itself, translating a PDF document is not possible. However, we will do our best to assist you based on what we understand.
Regarding your question, Amelia sends notifications using the email set in the Notification Settings, not from individual employee emails. All notifications—regardless of the booked employee—will be sent from this single email address that you have configured in the settings.
We hope this explanation clarifies how Amelia works.
Wishing you all the best and a wonderful day ahead.
Kind Regards,
Marko Davidovic [email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, floor plans, choropleth maps, and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables