We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Plugin not working on the web page. This is new installation. Errors as shown in file attached.
Attached files: customweightloss_Amelia_errors.docx
Hi Kuldeep,
As per the message, it appears you don’t have any categories, services, or employees created. Amelia doesn’t have anything to show on the front end for the customer to choose from. It won’t work with the previous configuration.
You must create at least one employee, assign them to a service, and configure their work hours. You can check out this link for more information.
Kind Regards,
Stefan Petrov
[email protected]
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