Online payments for appointments are not working. During the final step of the appointment form, my clients are unable to make payments to confirm their appointments. The payment button does not redirect to the Mollie payment interface.
I also tried enabling on-site payment to see if that works, but my clients are still unable to book appointments. It seems the payment button is not functioning.
However, I’ve set up event bookings with Mollie on the same website, and it works perfectly. The issue only occurs with appointment bookings.
Could you please help me resolve this issue quickly, as my clients are waiting to make their reservations ? If necessary, I can provide you with temporary access to the WordPress site to resolve the problem.
In the Plugin section, disable the Amelia temporarily. Download the plugin I've sent, then go the Add new plugin and upload the fix. It will ask you if you want to overwrite, just confirm and you will install the fix. No data will be lost, since you are just updating the license version.
Make sure that the slider "delete Amelia content" is disabled in Activation settings.
Hello,
Online payments for appointments are not working. During the final step of the appointment form, my clients are unable to make payments to confirm their appointments. The payment button does not redirect to the Mollie payment interface.
I also tried enabling on-site payment to see if that works, but my clients are still unable to book appointments. It seems the payment button is not functioning.
However, I’ve set up event bookings with Mollie on the same website, and it works perfectly. The issue only occurs with appointment bookings.
Could you please help me resolve this issue quickly, as my clients are waiting to make their reservations ? If necessary, I can provide you with temporary access to the WordPress site to resolve the problem.
Thank you.
Attached files: Capture d’écran 2024-12-05 à 22.53.08.png
Correction: Event bookings no longer work either, even though they were functioning previously. I haven’t made any changes to the settings.
Hi Max,
Thanks for reaching out to us. I'm sending a fix to your email address - [email protected]. Please, install it and let me know if it works.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
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Hello, thank you. Could you also explain how to install this fix? Will I retain my Amelia settings if I delete and reinstall the Amelia plugin ?
Sure, i forgot to mention that.
In the Plugin section, disable the Amelia temporarily. Download the plugin I've sent, then go the Add new plugin and upload the fix. It will ask you if you want to overwrite, just confirm and you will install the fix. No data will be lost, since you are just updating the license version.
Make sure that the slider "delete Amelia content" is disabled in Activation settings.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you very much, it worked perfectly. I will let you know if I encounter any issues again.
Have a great day.
Best regards, Max
You are welcome, Max.
If you have any other questions, please open a new ticket and we will gladly help you there.
Have a nice day!
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello,
I have got an other question.
Could you please check my new ticket ?
Here is the link: https://tmsplugins.ticksy.com/ticket/3778793
Thank you for your service.
Best regards,
Max
Hi Max,
My colleague will provide the response as soon as possible. Thank you again for your patience and understanding.
Kind Regards,
Stefan Petrov
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables