Holiday Notice – Support Unavailable on April 18 and April 21

We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!

In the meantime, if you need any help, feel free to:

Amelia YouTube Channel

wpDataTables YouTube Channel

Thank you for your understanding, and we wish you a wonderful holiday weekend!

Okay
  Public Ticket #3685451
Upgrading
Closed

Comments

  • Jeremy Collison started the conversation
    July 13, 2024 at 4:27pm

    Hello, I was using the google calendar integration with a starter license and now this feature does not seem to be available for the starter level any longer. Was this a new change? You can see that I previously created a ticket related to this issue.

    I was considering upgrading to a Standard license but I see that the new price for 2025 is about 25% higher than the current annual price. Is this correct as well?

    It looks like the updated prices for 2025 are:

    Standard - $110

    Pro - $171

    Elite - $350

  •  2,576
    Aleksandar replied
    July 15, 2024 at 10:00am

    Hello Jeremy.

    Thank you for reaching out to us.

    Ever since the Starter license was introduced, it never supported any of the Calendar Integrations so I'm not sure how you used to have Google Calendar. It's in the settings, but it's not available.

    As for the upgrade - at this point, the discounts currently visible on our website can't be used for upgrades or renewals, which is why you're seeing a higher price. You can purchase a new Standard license using the same email address and then just respond to this ticket. Once you do, I'll initiate the refund of the Starter license, and you can then install the Standard license on your site (you won't lose any data, but if you have issues with the upgrade, please check out this article).

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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