We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello, I was using the google calendar integration with a starter license and now this feature does not seem to be available for the starter level any longer. Was this a new change? You can see that I previously created a ticket related to this issue.
I was considering upgrading to a Standard license but I see that the new price for 2025 is about 25% higher than the current annual price. Is this correct as well?
It looks like the updated prices for 2025 are:
Standard - $110
Pro - $171
Elite - $350
Hello Jeremy.
Thank you for reaching out to us.
Ever since the Starter license was introduced, it never supported any of the Calendar Integrations so I'm not sure how you used to have Google Calendar. It's in the settings, but it's not available.
As for the upgrade - at this point, the discounts currently visible on our website can't be used for upgrades or renewals, which is why you're seeing a higher price. You can purchase a new Standard license using the same email address and then just respond to this ticket. Once you do, I'll initiate the refund of the Starter license, and you can then install the Standard license on your site (you won't lose any data, but if you have issues with the upgrade, please check out this article).
Kind Regards,
Aleksandar Vuković
[email protected]
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