Hello Florent,

Thank you for reaching out to us.

The reason why the form is not visible for non-logged-in users is not in Amelia, but instead in your security settings. They're either configured in a Security plugin (if you have any), or they're on your server's side. 

The best option would be to reach out to your hosting provider, send them the link of the booking page and tell them exactly what you told us - you can see the page when you're logged in as an admin, but you can't see it from an incognito window (or when you're logged out). They should be able to lift the block, so admin-ajax calls are sent for non-logged-in users also.

Hello Florent,

Uros is out of the office currently, so i will fill in for him.

If there are no security plugins, perhaps you have a caching plugin? These plugins can also create a conflict when the booking form is not visible on the front end. If there are no caching plugins either, then it's related to the hosting settings.

Let me know when you check.

Hello Florent,

I guess "hotjar" shouldn't be a problem, but you can try disabling it and see if it works.

We usually recommend users to check with the hosting provider if they are able to lift the block, so admin-ajax calls are sent for non-logged-in users also