As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I am not getting notification on my email or sms for bookings recieved not my customers are getting a notification.
Hello Raghav.
Thank you for reaching out to us.
If you're using PHP Mail, it could be that emails end up in the SPAM folder, so try switching to SMTP and let me know if that works.
As for SMS - did you recharge your balance? If you have, please tell me which country you're in. Countries like UAE and India can't use the SMS feature.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Hello again Raghav.
We don't provide live/phone support.
Please check out the two articles below:
Setting up SMTP with Gmail
Setting up SMTP with Microsoft (hotmail, outlook, live, and office365 emails)
Go through them and see if you missed anything when you configured SMTP on your side.
Also, please note that even though these are related to Gmail and Outlook, the app password may also apply to your mailing provider, so feel free to reach out to them and ask them if there are any specific requirements for SMTP.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables