Hey there, Awesome Customers!

Just a heads up: We'll be taking a breather to celebrate International Workers' Day (May 1st and 2nd - Wednesday and Thursday) and Orthodox Easter from Good Friday (May 3rd) through Easter Monday (May 6th). So, from May 1st to May 6th, our team will be off enjoying some well-deserved downtime.

During this time, our customer support will be running on a smaller crew, but don't worry! We'll still be around to help with any urgent matters, though it might take us a bit longer than usual to get back to you.

We'll be back in action at full throttle on May 7th (Tuesday), ready to tackle your questions and requests with gusto!

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find loads of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel). These gems might just have the answers you're looking for while we're kicking back.

Thanks a bunch for your understanding and support!

Catch you on the flip side!

Warm regards,

TMS

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Setting up SMTP with Gmail

Date: March 28th, 2022

Since 30 May 2022, Google no longer supports the use of third-party apps or devices that ask you to sign in to your Google Account using only your username and password.

In order to continue using SMTP with Gmail, you will need to set up an App Password for Amelia.

App Passwords can only be used with accounts that have 2-Step Verification turned on.

When you enable the 2-step verification on your Google account, please follow these steps to configure the App Password for Amelia:

1. Go to your Google Account.

2. Select Security:

3. Under "Signing in to Google," select App Passwords. (You may need to sign in again)

Please note: 

If you don’t have this option, it might be because:

  1. 2-Step Verification is not set up for your account.
  2. 2-Step Verification is only set up for security keys.
  3. Your account is through work, school, or another organization that doesn't allow 2-step verification.
  4. You turned on Advanced Protection.

4. At the bottom, under "Select app" choose "Other (custom name)":


5. Enter the name (for example "Amelia SMTP"), and click on Generate:

6. You'll see a new popup, where the App Password is the 16-character code in the yellow bar:

7. Save the password somewhere safe just in case you need it again (without the spaces).

8. In Amelia Settings/Notifications use these details for SMTP:

"Mail Service" - SMTP

"SMTP Host" - smtp.gmail.com

"SMTP Port" - 587

"SMTP Secure" - TLS

"SMTP Username" - your email address

"SMTP Password" - the 16-digit App Password you previously created (again, without the spaces)