Hi, I purchased the lifetime license two days ago on January 16, 2023, the next day (January 17) for reasons beyond my control I had to ask for a full refund. It has been 24 hours and I have not received any response. Anyone have similar experiences?
I bought with peace of mind because on the homepage there is the wording "We do not provide a trial version, but we do provide 15-day money back guarantee for new subscriptions." I don't have to worry do I?
As mentioned in our Refund Policy, once you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Hi, I purchased the lifetime license two days ago on January 16, 2023, the next day (January 17) for reasons beyond my control I had to ask for a full refund. It has been 24 hours and I have not received any response. Anyone have similar experiences?
I bought with peace of mind because on the homepage there is the wording "We do not provide a trial version, but we do provide 15-day money back guarantee for new subscriptions." I don't have to worry do I?
Hello Stefano.
As mentioned in our Refund Policy, once you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:
That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.
Thank you for your understanding.
Kind Regards,
Aleksandar Vuković
[email protected]
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wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Oops sorry I was waiting in vain for a confirmation via email! My fault, it was written clearly in the refund policy, thanks for customer support!
That's quite alright, Stefano.
Rest assured that you'll receive your money soon, if you haven't already.
Best!
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables