We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Goodday,
I have setup a booking systeem for a barber shop and everything works. The only thing i can't get to work is sending a confirmation mail to both the customer and the employee. I'm using Wordpress ofcourse with the Post SMTP plugin. The Post SMTP is setup and Works (have tested it with a test mail) and i have also setup a google calender intergration which also works. I tried following your tutorial video:
from 2021 but as i tried to enable less secure apps in google security it said the following:To help keep your account secure, from May 30, 2022, Google no longer supports the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password.
Apart from enabling less secure apps (which is obviously can't do anymore) i tried switching the SMTP Secure and port from 465 and SSL to 587 and TLS as said in the video but it still did not work. Do you know what i need to do to get the confirmation mail to work. Obviously i'm using Gmail.
Kind regards,
Eline Vis
Replying to this ticket because i found the answer and hope i can help someone who had the same problem as me. Followed this article which was written by TMS and it worked! https://tmsplugins.ticksy.com//article/18058
Hello Eline,
Thank you for reaching out to us.
We are glad to hear that everything is working and that our article helped. We try to write as many as we can so that we can help as much as we can. We will keep this ticket public so that other users can see what is the solutions and that there are plenty more of article that can help.
If you have any more questions please open another ticket and we will gladly help you there.
We wish you all the best.
Have a nice day.
Kind Regards,
Marko Davidovic [email protected]
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