I would like to know if in addition to sending appointment notifications to Customers and Employees, is it possible to send the same notification to multiple employees? For example, in addition to sending it to the employee who is on the appointment, can we also send the same notification to an employee with the Amelia Manager role?
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
I would like to know if in addition to sending appointment notifications to Customers and Employees, is it possible to send the same notification to multiple employees? For example, in addition to sending it to the employee who is on the appointment, can we also send the same notification to an employee with the Amelia Manager role?
Hi Parag
I can see that this is a duplicate ticket, and we already covered this topic in another ticket:
https://tmsplugins.ticksy.com/ticket/2986870
For future reference, please don't open multiple tickets with the same topic, as it wastes your and our time trying to either find a response twice (if, for example, my colleague responded on another ticket already) or inform you that the ticket has been submitted more than once.
We go through tickets in the order in which they are received and/or responded to, so creating multiple tickets will only increase our queue, it will not speed anything up. We try to be as fast as possible, so thank you for your patience!
If you have any questions or concerns about another topic, please feel free to open a new ticket, and we'll gladly help you out!
Thank you for your understanding!