I would like to know if in addition to sending appointment notifications to Customers and Employees, is it possible to send the same notification to multiple employees? For example, in addition to sending it to the employee who is on the appointment, can we also send the same notification to an employee with the Amelia Manager role?
There's an option "Send all notifications to additional addresses" in Amelia / Settings / Notifications. You can add your Amelia Manager's email there, and he'll receive all the notifications too.
If you need some further assistance, please don't hesitate to contact us.
I would like to know if in addition to sending appointment notifications to Customers and Employees, is it possible to send the same notification to multiple employees? For example, in addition to sending it to the employee who is on the appointment, can we also send the same notification to an employee with the Amelia Manager role?
Hello Parag
Thank you for reaching out to us.
There's an option "Send all notifications to additional addresses" in Amelia / Settings / Notifications. You can add your Amelia Manager's email there, and he'll receive all the notifications too.
If you need some further assistance, please don't hesitate to contact us.