We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I would like to know if in addition to sending appointment notifications to Customers and Employees, is it possible to send the same notification to multiple employees? For example, in addition to sending it to the employee who is on the appointment, can we also send the same notification to an employee with the Amelia Manager role?
Hello Parag
Thank you for reaching out to us.
There's an option "Send all notifications to additional addresses" in Amelia / Settings / Notifications. You can add your Amelia Manager's email there, and he'll receive all the notifications too.
If you need some further assistance, please don't hesitate to contact us.