Hello all.

Please note that we do not work during weekends, and Monday was a day off in our company. It takes time for us to reach all tickets that were created in the meantime, so my apologies for the late response.

I can't see any URLs from anyone, so I can't say exactly what's going on with you guys. The plugin is working fine, as you can see on our Demo sites, so it's something in your configuration that's wrong. Without at least having access to pages where Amelia is supposed to load, I can only guess, so here goes:

• For the booking form to load, you need to add an Employee, create a Category and a Service, and assign the employee to that service. This is the most common reason for this kind of issue.

• Please check these points:

  
  

  1. Are the services visible on the site? 

  

  2. If they are, is the employee assigned to these services?

  3. If there is an employee assigned, check his working hours. Working hours where services are defined in the intervals will only show the services defined in there. Make sure these two services are also included:

  

  In the example above, the employee is assigned to 3 services, but 2 newly added services are not automatically assigned to the employee's working hours, even though they may be assigned to him/her in the Assigned Services tab. If you want the employee to work on all services that you have, you should clear this selection, and every new service will be added automatically.

  4. Did you assign the employee to another location? If you did, please go to Amelia/Locations, and make sure that the location is visible.

  5. Check the shortcode on the front-end - if you (for example) used [ameliabooking category=1], and you added the service to Category with ID: 2, the new service from category 2 will not appear in the front-end.

If nothing helps, Sadat - please provide me with temporary wp-admin log-in credentials (Administrator role), in a PRIVATE response, and tell me on which page is the form supposed to load, and I'll gladly check it out.

bobbie cone and Nicolas - I can see that you already opened tickets in this regard, so as soon as we get to them, we'll respond accordingly.

Thank you for your patience.

Hey Nicolas

I'm glad to see Uros helped you with this

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.