We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello
I want to use the stripe metadata and description in Amelia payments settings, so that my client can see who paid for what in her stripe dashboard.
It is in relation to 'Events'
Can you tell me please , as per the attachment, what should i enter into the 'name' and 'value' fields?
Thank you.
Regards
Temper
Hello,
Thank you for reaching out to us.
Metadata should contain all the values that you want to be sent to Stripe.
For example, in the Name field, add "User" and in the Value field, add the placeholder "%customer_full_name%".
Please contact us if you have any more questions.
Kind Regards,
Uros Jovanovic
[email protected]
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Hello Uros
Thank you. Now I understand.
If it makes any difference - the 'description for stripe' i set in amelia appeared in the stripe payment log without me having to set the description parameter enabled to 'true' in my database.
Regardless, i have now set both the description parameter enabled and metadata parameter enabled to 'true' as was advised on this ticket https://tmsplugins.ticksy.com/ticket/2225351/
Thank you
Regards
Temper.
Hello Temper,
Glad we could help.
Feel free to contact us if you have any other questions.
Kind Regards,
Uros Jovanovic
[email protected]
Rate my support
Try our FREE mapping plugin! MapSVG - easy Google maps, interactive SVG maps, and floor plans, choropleth maps and much more - https://wordpress.org/plugins/mapsvg-lite-interactive-vector-maps/
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables