Hi!  I'm trying to allow multiple groups book up to the maximum capacity of a single appointment slot for a single employee.  we have a community pool, we need to limit each time slot to 20 people but we allow for multiple families to come, with each family having their own appt but obviously with variable number of people in each group.

I've already enabled "allow booking below minimum capacity" in appointment settings and set maximum capacity to 20 for the specific service and enabled "allow bringing a friend."  However, as soon as one person books an appointment, no one else (including through the backend) can be added to that slot under a different reservation.  

Please help!

Thank you!

I have the same problem.

Thank you Marija. I have opened a private ticket: https://tmsplugins.ticksy.com/ticket/2769070/. We would be very glad if you can help there.

Thank you; I didn't realize they had to be added to the same appointment as multiple names.  Appreciate your help!

I have this exact same problem.

I saw Spencer mention below"Thank you; I didn't realize they had to be added to the same appointment as multiple names.  Appreciate your help!"  

Does this mean that that different families or groups cannot book for the same appointment slot?

We have 40 spaces for school holiday camps.  I have the service set to min 40 with allow bookings below this.  However, If I place 1 booking, it appears that no one else can book that space now even though I set a max limit at 40 too!!  Is this right?

Any help ASAP on this would be greatly appreciated.

Thanks

Glenn,

Here is how I got my setup to work.

Pool reservations with a max of 20 people swimming at once.  Any size group can book

Settings under the Pool Service I created:

• Minimum capacity: 1
• Maximum capacity: 40
• Show Bringing anyone with you: Yes

Appointment Settings under Amelia Settings Tab:

• Allow booking above max capacity: No
• Allow booking below minimum capacity: Yes (if set to no, the system help says that once somebody books, it closes it out to everyone else; I'm wondering if you're having set the min to 40 instead of the max is getting you here).

Hope this helps!

Thank you so much for your detailed reply Spencer.

That makes sense - I actually got it working and the only thing I needed change, for some unknown reason, was the length of time that the employees were working for. Each session last six hours, so I set the employee work time to seven hours, then the bookings worked okay and I could book multiple slots.... Very odd but seems to work okay.

Thanks again for helping