As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hi Guys,
We do NOT want our customers to have a profile in WordPress so we have disable Automatically create Amelia Customer user" in Roles/Customer settings.
We have added %appointment_cancel_url% in the Appointment Approved notification. It works and we can cancel appointments.
The question I have for you is we want the customer to be redirected to a page that we have created to inform them that their appointment cancellation has been successful. The message on the pages states “You have successfully canceled your appointment. An email notification will be sent to your email notifying you of this cancellation.” How can we redirect our user to this page after appointment CANCELLATION.
On ticket (https://tmsplugins.ticksy.com//ticket/2657856/) on Aleksandar , indicated that one needs to create a page, and then add it in its corresponding field in Amelia's General settings. This is absolutely Incorrect because I can see “Redirect URL After Booking” in General Settings but I did not see “Redirect URL After cancel”. Please help me understand how to get this done.
Thanks,
Victor
Hi Victor,
There are fields where you can provide the URLs of the pages where the customers would be taken for both successful and unsuccessful cancellation, and you will find these fields in Amelia -> Settings -> Notification settings, so not the general settings but notification settings, these are the fields:
Successful Cancellation Redirect URL:
Unsuccessful Cancellation Redirect URL:
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.