As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Exactly the same problem (below). Please answer it publicly so next customer don't have to waste time going through the "ticket" process.
Thank you!
======
Chrisvienna started the conversation3 weeks ago on May 11, 2020 at 6:11pm
Dear Amelia Team,
the Customer Panel Link Notification is not working on the Customer Panel Home Screen; when Customer Panel Page is accessed then a screen is shown that shows the following dialog:
------------------------------
Send Access Link
Enter your account email address and we will send you access link to your inbox.
E-Mail:
---------------------------------- Then when a correct customer email address is entered nothing happens (no Link notification is send). By contrast if a wrong customer email address is entered the following message will show:
Email with access link has been sent
So there is a obvious bug with the validation of the entered email address and the subsequent process of the Send Access Link action.
Greetings from Vienna,
Christoph
If anyone else have this problem, the solution is here: https://tmsplugins.ticksy.com/ticket/2348862
Thanks for posting the link to the other ticket, gerensis
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables