Hello Kanta

Have you added the %customer_panel_url% placeholder in the notification template(s) you want to use?

If you're looking at the "Customer Panel Access Link" Notification, that is being sent when your customers click on "Forgot Password" in the Customer panel, and not after they book an appointment with you.

You need to add the placeholder in the "Appointment Confirmed" or "Appointment Pending" notifications for them to receive it automatically after booking.

I see, Kanta

Please provide me a temporary WP-admin login for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course we do not provide login data to third party. 

You can write credentials here just check Private Reply so nobody can see them except us.

Hi again Kanta

I'm sorry, but I can't log in with those credentials:

I'm using kr9shizu as the username, but it says it doesn't exist.

Can you please help me out with this?

Hi Giuliano.

In file ../wp-content/plugins/ameliabooking/src/Application/Services/Helper/HelperService.php around line 133 there is this:

And you need to change it with this:

And after that it should work alright.

So replace line 133 with this:

public function getCustomerCabinetUrl($email, $type, $dateStartString = null, $dateEndString = null)

If you need any assistance with this, please let me know.

Hello guys.

I'm glad to hear this resolved the issue for everyone.

You don't need to worry about the plugin update. This will be fixed in the next update, so there's no need to re-implement the fix.

If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.