the Customer Panel Link Notification is not working on the Customer Panel Home Screen; when Customer Panel Page is accessed then a screen is shown that shows the following dialog:
------------------------------
Send Access Link
Enter your account email address and we will send you access link to your inbox.
E-Mail:
---------------------------------- Then when a correct customer email address is entered nothing happens (no Link notification is send). By contrast if a wrong customer email address is entered the following message will show:
Email with access link has been sent
So there is a obvious bug with the validation of the entered email address and the subsequent process of the Send Access Link action.
Glad to see you managed to find a solution for the issue. Thank you for letting us know. I sent the whole modified file this is why the reply is private.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.
Dear Amelia Team,
the Customer Panel Link Notification is not working on the Customer Panel Home Screen; when Customer Panel Page is accessed then a screen is shown that shows the following dialog:
------------------------------
Send Access Link
Enter your account email address and we will send you access link to your inbox.
E-Mail:
----------------------------------
Then when a correct customer email address is entered nothing happens (no Link notification is send). By contrast if a wrong customer email address is entered the following message will show:
Email with access link has been sent
So there is a obvious bug with the validation of the entered email address and the subsequent process of the Send Access Link action.
Greetings from Vienna,
Christoph
I see that marija has answered, is it possible to have the solution. Thank you
Hello Cantaut,
I see you have opened a new ticket, so I will reply about this in your ticket.
If you have any other questions or issues feel free to open a new ticket and we will gladly help.
Please tell me how you solve it? I am also facing the same problem
Hello ALIF,
I see you opened a new ticket for this issue so we will get back to you there and send you the fix.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help
Hello Marija, I have exactly the same problem. Do I need to open a ticket to get the same answer?
Thanks!
If anyone else have this problem, the solution is here: https://tmsplugins.ticksy.com/ticket/2348862
Hello gerensis,
Glad to see you managed to find a solution for the issue. Thank you for letting us know. I sent the whole modified file this is why the reply is private.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help.